mohamed yousry serag, supervaisor

mohamed yousry serag

supervaisor

osn

Location
Egypt - Cairo
Education
High school or equivalent, psychology, Handicapped
Experience
12 years, 4 Months

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Work Experience

Total years of experience :12 years, 4 Months

supervaisor at osn
  • Egypt - Cairo
  • October 2009 to December 2017
store manager at Americana ksa
  • Saudi Arabia - Khobar
  • January 2005 to January 2009

· Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
· Restaurant Managers at Hardee’s have the duty and responsibility of performing a whole range of managerial and operational tasks including counting inventory for all the supplies in the store, implementing food safety control, improving customer service and client relationships, hiring and training personnel. Restaurant managers are also responsible for creating the daily reports, making daily deposits, and other related tasks. The working condition is fast paced and in a very customer - oriented environment, that is why restaurant managers are expected to cope with all the pressures and stress. He or she must also have the aptitude to immediately solve a problem as soon as it arises and they must strictly implement the company’s safety procedure rigorously.

Education

High school or equivalent, psychology, Handicapped
  • at high institute of social work
  • July 2004
Bachelor's degree, psychology, Handicapped
  • at Height Institute of Social
  • June 2004

psychology, Handicapped

Specialties & Skills

Customer Service
Store Management
Hotel Reservations
Administration
customer service / reservation / announcer /store manager

Languages

English
Expert