Mohamed Elkouny, Sales Executive

Mohamed Elkouny

Sales Executive

DU Company

Location
United Arab Emirates - Dubai
Education
Bachelor's degree, Bachelor of Arts
Experience
13 years, 2 Months

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Work Experience

Total years of experience :13 years, 2 Months

Sales Executive at DU Company
  • United Arab Emirates - Dubai
  • My current job since December 2014

Presentation Skills, Client Relationships, Emphasizing Excellence, Energy Level, Negotiation, Prospecting Skills, Meeting Sales Goals, Creativity, Sales Planning, Independence, Motivation for Sales.

● Interacts with existing customers to increase sales of the company's products and services.
● Promotes the company's products and services to existing and prospective clients by utilizing available resources.
● Develops and maintains positive relationships with company’s clients through excellent customer service.
● Performs sales activities for most or all products available in diverse product lines, with a detailed explanation of the products, and the benefits for the customer when they purchase that products.
● Solving Customer queries and complaints, identifying Customer needs and provide first level resolutions to the satisfaction of the Customer, provided them with the detailed information regarding their issues.

Sales Executive at AL Nahr AL Atheb Trading, UAE
  • United Arab Emirates - Dubai
  • May 2012 to December 2014

Plan and execute sales strategies and tactics to sustain and achieve company’s targets.

● Listening to customer requirements and presenting appropriately to make a sale.
● maintaining and developing relationships with existing customers in person and via telephone calls and emails;
● cold calling to arrange meetings with potential customers to prospect for new business;
● negotiating the terms of an agreement and closing sales;
● gathering market and customer information;
● negotiating on price, costs, delivery and specifications with buyers and managers;
● challenging any objections with a view to getting the customer to buy;
● advising on forthcoming product developments and discussing special promotions;
● creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective customer;
● reviewing your own sales performance, aiming to meet or exceed targets;
● gaining a clear understanding of customers' businesses and requirements;
● Attending team meetings and sharing best practice with colleagues.
● feeding future buying trends back to employers;
● making accurate, rapid cost calculations and providing customers with quotations.

Sales Officer at DUNIA Finance, Abu Dhabi, UAE
  • United Arab Emirates - Abu Dhabi
  • March 2011 to May 2012

Responsible for the development and maintenance of business customer relationships. Manages assigned loan portfolio in conformity with Bank and regulatory policies and procedures in order to maximize profitability while minimizing credit losses. Cross-sells all Bank products and services while providing superior customer service.

● Providing Credit Card, Personal Loans and Dealing with Customers requirements.
● Maintaining relationships with existing customers through regular visits.
● Develops new commercial Data relationships and cross-sell other bank
Solicit business from new and existing customers.
● Cross-sell bank products/services and make referrals to appropriate departments on an ongoing basis and make referrals to other departments.
● Analyzing existing loan accounts to determine future borrowing needs.
● Up sell Marketing for Retail Banking Products and Concepts, Market Promotion, Lead Generation, Document Collections.
● Generate business through successful client follows-up.
● Cross-sell other products and introduce customers to the relevant specialist colleagues where required.
● Going list of customers with clear products being sold.
● Promote the product proposition to maximize markets share and penetration, focusing on customer needs and implementing acquisition actions for them
● Initiate and close deals.
● Ensure high level of consumer satisfaction by building and maintaining good relationship with potential.

Education

Bachelor's degree, Bachelor of Arts
  • at Zagazig University
  • May 2006

Specialties & Skills

BANKING
CLOSING
COLD CALLING
COMPETITIVE
CREATIVE
CUSTOMER RELATIONS
CUSTOMER SERVICE
DELIVERY
MARKETING

Languages

Arabic
Expert
English
Expert

Training and Certifications

Certificate Of Appreciation (Certificate)
Date Attended:
March 2017
Certificate Of Mastery (Certificate)
Date Attended:
March 2017