Senior Account Manager
Noon.com
Total years of experience :15 years, 7 Months
1-Building the category shape from scratch (Critical for Launch “CFL” brands)
2-Acquiring the strategic Vendors & Sellers.
3-Buliding the soft launching platform selection.
4-Managing the soft launching campaigns.
5-Directing the merchandising team to maximize the platform properties utilization.
6-Creating sales forecast and following up to keep the sales on track.
7-Administrating the Replenishment process.
8- Managing inventory and stock level.
9- Managing end to end relationship and performance for retail suppliers and top marketplace sellers.
10- Helping & training the sellers to develop the platform by adding more Selection, expanding categories, improving sales.
11-Monitoring competitors, market conditions and prepare the sellers to outperform.
12-Planing and Managing promotions, merchandising to grow business for the categories.
13-Understanding and resolving all the seller’s issues by working with internal and external teams.
1-Cooperating with vendors and marketing team at the campaigns.
2-Dealing with the vendors and suppliers to get good promotions.
3- Acquiring a new selection (Long tail strategy).
4-Contributing to product development and launch planning.
5-Utilizing digital tools to analyze and report the performance.
6-Creating sales forecast.
7- Making Sales Analysis and reordering based on forecasted Revenue.
8- Forecasts - replenishment orders.
9- Carrying out a Market Survey Online & Offline.
10- Managing inventory and stock level.
1- Acquiring a new selection and release the retail POs (Short tail strategy).
2- Dealing with the vendors and suppliers to get good promotions for retail.
3- Cooperating with vendors and marketing team at the campaigns.
4- Managing relationships with key marketplace accounts.
5- Drive sales and margin growth through effective management of E-commerce partners.
6- Contribute to product development and launch planning.
7- Support key marketplace accounts for (Pricing, positioning their products, merchandising and selection).
8- Build and form new partnerships with potential marketplace partners.
9- Utilize digital tools to analyze and report on performance.
10- Create sales forecasts.
11- Demonstrate excellent product knowledge to ensure effective product placement and promotion.
12- Attending regular customer sales meetings.
13- Acquiring new accounts (Suppliers or Sellers).
14- Maintaining healthy inventory.
1- Work in collaboration with the Brands / Sellers / Strategic accounts to create Brand stores.
2- Work with outsourcing partners to create the store assets and merchandising material.
3- Ensure on time delivery of Brand stores by working closely with the outsourcing partner and the Brands.
4- Ensure hygiene of the Brand stores and continuous updating of the Brand Stores.
5- Build and scale up the Brand store’s for various brands and drive the metrics around it.
6- Work in collaboration with Category Managers / Brand Managers / Key Account Managers to ensure
Product assortment and volume is aligned with the customer needs.
7- Check the category mix, monitor sales across the brand stores and modify the merchandising plan to
Optimize for top performing products and boost sales of low performers.
8- Manage the search / discover ability/ promotion planning for the Brand stores.
9- Consistently analyze site trends and product sales to identify improved merchandising opportunities.
10- Identify, Innovate and Implement new activities to improve sales via the Brand Stores.
1- Manage inventory and stock level on daily bases.
2- Sales Analysis and reordering based on forecasted Revenue.
3- Forecasts - replenishment orders only.
4- Deal of the day dedicated page merchandising.
5- Market survey - online and offline. And update MRP on weekly bases.
6- Follow up suppliers’ payable and receivable.
7- Responsible for Fulfillment.
8- Communicate returns and RMA with suppliers.
9- Manage day to day POs with suppliers.
10- Day to day supplier negotiation in terms of pricing and promotions.
11- Assign visual and/or physical weekly meetings with suppliers.
12- Open new suppliers’ accounts based as per company policy.
13- Track and follow suppliers’ performance in order to improve, maintain and evaluate.
14- Evaluate all suppliers and work on supplier score card.
15- Maintain and improve payment terms for new and existing suppliers.
16- Inventory management based on aging internal cycle.
17- Propose new Listing to meet SKU built.
1-Developing and increasing the retail accounts sales.
2-Tracking the accounts targets and achievements.
3-Handling payments of stuck accounts with the credit team.
4-Handling the meetings between the large accounts and vendors.
5-Opening new retail accounts.
6-Tracking the retail account stores (Stock merchandising, Pricing, Allocation and Movement).
1-Handling customer’s inquiries.
2-Selling Vodafone products.
3-Promoting the new offers.
4-Follow up the daily internal tasks (Cash operations, product knowledge, Store display and Stock Taking).
I was one of the top sales advisers in whole Compu mE team, I achieved top sales many times.
1- Managing the store while the store manager is not available.
2- Leading the team Attendance - Appearance - Attitude - Sales records - Product Knowledge.
3- Reporting: Make market survey reports and Make MRF reports.
4- Store quality checklist: Cleaning - Lights - Security system - Products availability - Sections management - Pricing tags .
5- Keeping the stock refilled and send the requested SKUs to the operations.
6- Handling customers problems.
7- Flow up with the corporate deals.
8- Reception vendor representatives visits .
1-Managing the 2nd branch to the company.
2-Responsible for purchasing orders and payment methods.
3-Following on the whole sales process in the branch.
4-Handling customer’s problems.
5-Approving the new selection.
6-Contribute to raising the sales section and provide marketing solutions.
