محمد عبده, Senior Account Manager

محمد عبده

Senior Account Manager

Noon.com

البلد
مصر - القاهرة
التعليم
دبلوم, E-Marketing Diploma
الخبرات
15 years, 7 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :15 years, 7 أشهر

Senior Account Manager في Noon.com
  • مصر - القاهرة
  • أشغل هذه الوظيفة منذ أغسطس 2018

1-Building the category shape from scratch (Critical for Launch “CFL” brands)
2-Acquiring the strategic Vendors & Sellers.
3-Buliding the soft launching platform selection.
4-Managing the soft launching campaigns.
5-Directing the merchandising team to maximize the platform properties utilization.
6-Creating sales forecast and following up to keep the sales on track.
7-Administrating the Replenishment process.
8- Managing inventory and stock level.
9- Managing end to end relationship and performance for retail suppliers and top marketplace sellers.
10- Helping & training the sellers to develop the platform by adding more Selection, expanding categories, improving sales.
11-Monitoring competitors, market conditions and prepare the sellers to outperform.
12-Planing and Managing promotions, merchandising to grow business for the categories.
13-Understanding and resolving all the seller’s issues by working with internal and external teams.

Electronics category manager في B.Tech
  • مصر - القاهرة
  • مارس 2018 إلى يوليو 2018

1-Cooperating with vendors and marketing team at the campaigns.
2-Dealing with the vendors and suppliers to get good promotions.
3- Acquiring a new selection (Long tail strategy).
4-Contributing to product development and launch planning.
5-Utilizing digital tools to analyze and report the performance.
6-Creating sales forecast.
7- Making Sales Analysis and reordering based on forecasted Revenue.
8- Forecasts - replenishment orders.
9- Carrying out a Market Survey Online & Offline.
10- Managing inventory and stock level.

CCC Key-Account Manager في Souq.com
  • مصر - القاهرة
  • مايو 2016 إلى فبراير 2018

1- Acquiring a new selection and release the retail POs (Short tail strategy).
2- Dealing with the vendors and suppliers to get good promotions for retail.
3- Cooperating with vendors and marketing team at the campaigns.
4- Managing relationships with key marketplace accounts.
5- Drive sales and margin growth through effective management of E-commerce partners.
6- Contribute to product development and launch planning.
7- Support key marketplace accounts for (Pricing, positioning their products, merchandising and selection).
8- Build and form new partnerships with potential marketplace partners.
9- Utilize digital tools to analyze and report on performance.
10- Create sales forecasts.
11- Demonstrate excellent product knowledge to ensure effective product placement and promotion.
12- Attending regular customer sales meetings.
13- Acquiring new accounts (Suppliers or Sellers).
14- Maintaining healthy inventory.

Life Style Merchandiser في Souq.com
  • مصر - القاهرة
  • ديسمبر 2015 إلى مايو 2016

1- Work in collaboration with the Brands / Sellers / Strategic accounts to create Brand stores.
2- Work with outsourcing partners to create the store assets and merchandising material.
3- Ensure on time delivery of Brand stores by working closely with the outsourcing partner and the Brands.
4- Ensure hygiene of the Brand stores and continuous updating of the Brand Stores.
5- Build and scale up the Brand store’s for various brands and drive the metrics around it.
6- Work in collaboration with Category Managers / Brand Managers / Key Account Managers to ensure
Product assortment and volume is aligned with the customer needs.
7- Check the category mix, monitor sales across the brand stores and modify the merchandising plan to
Optimize for top performing products and boost sales of low performers.
8- Manage the search / discover ability/ promotion planning for the Brand stores.
9- Consistently analyze site trends and product sales to identify improved merchandising opportunities.
10- Identify, Innovate and Implement new activities to improve sales via the Brand Stores.

Consumer Electronics Buyer في Souq.com
  • مصر - القاهرة
  • فبراير 2015 إلى ديسمبر 2015

1- Manage inventory and stock level on daily bases.
2- Sales Analysis and reordering based on forecasted Revenue.
3- Forecasts - replenishment orders only.
4- Deal of the day dedicated page merchandising.
5- Market survey - online and offline. And update MRP on weekly bases.
6- Follow up suppliers’ payable and receivable.
7- Responsible for Fulfillment.
8- Communicate returns and RMA with suppliers.
9- Manage day to day POs with suppliers.
10- Day to day supplier negotiation in terms of pricing and promotions.
11- Assign visual and/or physical weekly meetings with suppliers.
12- Open new suppliers’ accounts based as per company policy.
13- Track and follow suppliers’ performance in order to improve, maintain and evaluate.
14- Evaluate all suppliers and work on supplier score card.
15- Maintain and improve payment terms for new and existing suppliers.
16- Inventory management based on aging internal cycle.
17- Propose new Listing to meet SKU built.

Retail account manager في Metra
  • مصر - القاهرة
  • مايو 2014 إلى يناير 2015

1-Developing and increasing the retail accounts sales.
2-Tracking the accounts targets and achievements.
3-Handling payments of stuck accounts with the credit team.
4-Handling the meetings between the large accounts and vendors.
5-Opening new retail accounts.
6-Tracking the retail account stores (Stock merchandising, Pricing, Allocation and Movement).

Senior retail sales adviser في Vodafone Egypt
  • مصر - القاهرة
  • ديسمبر 2012 إلى أبريل 2014

1-Handling customer’s inquiries.
2-Selling Vodafone products.
3-Promoting the new offers.
4-Follow up the daily internal tasks (Cash operations, product knowledge, Store display and Stock Taking).

Retail sales shift leader في Compu me
  • مصر - القاهرة
  • يناير 2011 إلى ديسمبر 2012

I was one of the top sales advisers in whole Compu mE team, I achieved top sales many times.
1- Managing the store while the store manager is not available.
2- Leading the team Attendance - Appearance - Attitude - Sales records - Product Knowledge.
3- Reporting: Make market survey reports and Make MRF reports.
4- Store quality checklist: Cleaning - Lights - Security system - Products availability - Sections management - Pricing tags .
5- Keeping the stock refilled and send the requested SKUs to the operations.
6- Handling customers problems.
7- Flow up with the corporate deals.
8- Reception vendor representatives visits .

Branch Manger في Global Hightech
  • مصر - المنصورة
  • نوفمبر 2008 إلى ديسمبر 2010

1-Managing the 2nd branch to the company.
2-Responsible for purchasing orders and payment methods.
3-Following on the whole sales process in the branch.
4-Handling customer’s problems.
5-Approving the new selection.
6-Contribute to raising the sales section and provide marketing solutions.

الخلفية التعليمية

دبلوم, E-Marketing Diploma
  • في eMarketing Egypt
  • مارس 2017
دبلوم, Retail Excellence Management
  • في AUC
  • ديسمبر 2012
بكالوريوس, faculty of education
  • في Mansoura University
  • أكتوبر 2010
بكالوريوس, Faculty of ARTS Department of Sociology
  • في Mansoura University
  • أغسطس 2009

Specialties & Skills

Presentation Skills
Sales Force Effectiveness
Markting
Sales,Customer servic
Negotiation
Marketing
Sales Management
Team Leadership
Tarining
Account Management

اللغات

الانجليزية
متمرّس
العربية
اللغة الأم

العضويات

Anwar Resallah
  • Trainer
  • March 2013

التدريب و الشهادات

The Online Marketing Fundamentals (تدريب)
معهد التدريب:
the Digital Garage
تاريخ الدورة:
April 2017
E-Marketing Diploma (تدريب)
معهد التدريب:
eMarketing Egypt
تاريخ الدورة:
March 2017
Retail Excellence Management (تدريب)
معهد التدريب:
AUC
تاريخ الدورة:
December 2012