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تم إلغاء حظر المستخدم بنجاح
محمد ابوالسعود طه, System Engineer

محمد ابوالسعود طه

System Engineer·Trust Arabia

المملكة العربية السعودية

بكالوريوس, Information Systems

الخبرة العملية

مجموع سنوات الخبرة: 14 سنوات, 8 أشهر

System Engineer

أغسطس 2022 - حتى الآن

Trust Arabia

الرياض، المملكة العربية السعودية

أغسطس 2022 - حتى الآن

* Manage and Implementation for Servers (Microsoft AD, DNS, DHCP, File Servers).
* Install And Manage Network Device (Cisco) SW, RW, Wireless.
* Implementation For Manage Engine Products (Service Desk, AD Manager, AD Audit, OP Manager, ETC) for clients all based on ITIL methodology.
* Manage storage (SAN, NAS).
* Install and Manage VM, Vcenter
* Manage IT projects and define plans.
* Manage SQL DataBase Servers
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Systems Administrator

يونيو 2019 - فبراير 2022

El Mowasah Hospital

طنطا، مصر

يونيو 2019 - فبراير 2022

• Installation, configuration, and administration of following servers and services (Domain
Controllers, DNS and DHCP, File and Print server).
• Installation, configuration and administration Cisco routers, switches and wireless devices
• Manage the overall day-to-day operations and responsible for ensuring events and/or incidents
are detected and responded to in adherence to established processes as well as procedures.
• Install and maintain computers and operating systems, software, and printers.
• Provide support for VOIP system and end point.
• Dealing with suppliers and service providers to provide all the needs of the IT department
مجال الشركة:
المستشفيات الطبية
الدور الوظيفي:
تكنولوجيا المعلومات

IT Support Engineer

أغسطس 2016 - أبريل 2019

OSN

القاهرة، مصر

أغسطس 2016 - أبريل 2019

Responsible for all aspects of IT operations including first line support (Service Desk and
monitoring 24*7) and second line support (infrastructure) for Egypt and Jordon sites.
• Manage Microsoft servers (Active Directory, DHCP, DNS, File servers and Print)
• Manage switches, and wireless devices for work requirements, and resolve network-related
problems for Egypt and Jordan sites.
• Monitor Routers and Servers performance by PRTG and Natflow analyzer to ensure the
traffic is running at its best performance.
• Install and follow up computers and operating systems, software, and printers and Ensure that
it works in the best performance.
• Provide support for all showrooms, kiosks, and other locations across the remote connection.
• Install and manage Mobile Device Management (MDM) according to business requirements.
• Inventory the company assets and track the status of the IT store by using Service desk
application.
• Dealing with suppliers to request the needs of a company.
• Using Service Desk application to achieve the best service level between IT and other
departments.
• Provide support for AVAYA VOIP systems and endpoints.
• Train employees on company systems
مجال الشركة:
الإنتاج الإعلامي
الدور الوظيفي:
تكنولوجيا المعلومات

IT Specialist

أغسطس 2014 - يوليو 2016

Al Arabia for Telecom Technology(ATT)

القاهرة، مصر

أغسطس 2014 - يوليو 2016

Manage Microsoft servers, (DHCP, DNS, Print) routers, switches, and phones.
• Provide technical assistance and support for incoming queries and issues related to computer
systems, software, and hardware.
• Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN),
and other systems.
• Install, modify, and repair computer hardware and software.
• Train computer users.
مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
تكنولوجيا المعلومات

Help Desk

أبريل 2011 - يوليو 2014

True Tech

طنطا، مصر

أبريل 2011 - يوليو 2014

• Maintain Computers Hardware and Software and install operating systems.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

The Higher Institute of Computers and Information Tanta

مايو 2010

مايو 2010

بكالوريوس، Information Systems

مصر

Skills

CCNP
Expert
CCNP
Expert
Service Desk
Expert
Service Desk
Expert
IT Technical Support
Expert
IT Technical Support
Expert
MCSE
Expert
MCSE
Expert
System Administration
Expert
System Administration
Expert
planning
Intermediate
planning
Intermediate
CCNA
Expert
CCNA
Expert
ITIL
Expert
ITIL
Expert
TELECOMMUNICATIONS
Expert
TELECOMMUNICATIONS
Expert
VM
Expert
VM
Expert
AVAYA
Beginner
AVAYA
Beginner
BACKUP
Expert
BACKUP
Expert
ASSET MANAGEMENT
Expert
ASSET MANAGEMENT
Expert
ACTIVE DIRECTORY
Expert
ACTIVE DIRECTORY
Expert
CISCO
Intermediate
CISCO
Intermediate
vmware esx
Intermediate
vmware esx
Intermediate
computer hardware troubleshooting
Expert
computer hardware troubleshooting
Expert
system administration
Expert
system administration
Expert
windows server 2008
Expert
windows server 2008
Expert
windows server
Expert
windows server
Expert
windows server 2003
Expert
windows server 2003
Expert
windows network administration
Expert
windows network administration
Expert
vmware
Intermediate
vmware
Intermediate
mail
Expert
mail
Expert
team management
Expert
team management
Expert
hardware
Expert
hardware
Expert
servers
Expert
servers
Expert
ms project
Intermediate
ms project
Intermediate
manual testing
Expert
manual testing
Expert
pc networking
Expert
pc networking
Expert
الدعم الفني
Expert
الدعم الفني
Expert
cyber security
Beginner
cyber security
Beginner
network engineering
Intermediate
network engineering
Intermediate
routers
Intermediate
routers
Intermediate
network operations
Intermediate
network operations
Intermediate
vpn
Intermediate
vpn
Intermediate
mpls
Intermediate
mpls
Intermediate
networking concepts
Intermediate
networking concepts
Intermediate
routing
Beginner
routing
Beginner
sql
Expert
sql
Expert
service delivery
Beginner
service delivery
Beginner
team leadership
Intermediate
team leadership
Intermediate
outlook
Expert
outlook
Expert
windows 7
Expert
windows 7
Expert
operating systems
Expert
operating systems
Expert
lan
Expert
lan
Expert
ospf
Intermediate
ospf
Intermediate
firewalls
Intermediate
firewalls
Intermediate
microsoft servers
Expert
microsoft servers
Expert
CCNP
Intermediate
CCNP
Intermediate
MCSE
Expert
MCSE
Expert
Network Engineering
Expert
Network Engineering
Expert
System Administration
Expert
System Administration
Expert

اللغات

الانجليزية

متمرّس

العربية

اللغة الأم

التدريب و الشهادات

الشهادات
(CCNP) Implementing Cisco Enterprise Network Core Technologies
Apr 2023 - Mar 2026
عرض الشهادات
Hikvision HCSA - CCTV
عرض الشهادات
Google IT Support Expert
عرض الشهادات
ITIL Foundation in Service Management
عرض الشهادات
Microsoft Certified Solutions Associate
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