logistics supervisor
Sama Catering Co.
Total des années d'expérience :13 years, 4 Mois
1- managing the loading of trucks, setting up delivery routes, and unloading of materials.
2- ensure that goods are shipped and delivered in a timely manner and that the inventory levels are sufficiently maintained.
3- study client or customer needs and manage inventory based on these needs.
1 - Evalute team performance.
2 - Organizing work with other departments.
3 - Handling customer service team issues.
4 - Daily reports for calls targets, clients complains and marketing.
3 - Organizing team schedule.
5 - Handling clients complaints.
1 - Daily reports for calls targets, clients complains and marketing.
2 - Handling team complains
3 - Organize team schedule
4 - Talking with the clients who have complains and wanted to talk with the administrator.
1 - Receiving calls external and internal.
2 - Handling customer inquires and complains.
3 - Reception track customers.
4 - Organize files and appointments.
5 - telemarketing for our new programs and our promotions.
1 - Receiving food orders form customers then sending them to restaurant.
2 - Handling customers inquires and complains.
3 - promoting for the new products.
1 - making check - in for the guest.
2 - making reservation for the guest.
3 - Handling the complains of the guests.
Everything about managing ( accounting,marketing, food and beverage, front desk