Senior Supply Chain
Gulf Medical
Total years of experience :8 years, 10 Months
•Procurement Management, Supply Chain Management, Contract Management.
•Standardising Procedures & Policies, Purchasing Strategies & Strategic Planning.
•Material Management, Strategic Sourcing, Market/Vendor Analysis & Reporting.
•Operation Enhancement, Target Setting & Achievement, Reporting & Analysis.
•Budget Management, Cost Calculation & Cost Reduction.
•Client/Supplier Contractual Negotiation, Price Negotiation, Change Management & Project Profitability.
•Follow up and Clearance of the Shipments.
•Proactivity Seek and Lead Innovative Ways to Improve the Procurement Processes, Cycle Times and Customer Service Levels.
Key Achievement:-
•Developed user made transactions in SAP that improved deliveries and invoices lead times.
·Responsible for Call Back & Book Project " C.B.B "
·Record customer's complaints.
·Receive customers at front counter and answer their inquiries over the phone through DHL Network
·Issuing the waybills with ultimate accuracy of details without any errors.
·Responsible for releasing IMP/ EXP documents in accordance with DHL software.
·Contact with the foreign branches outside EGYPT in case of stuck shipment.
·Handling inbound and outbound shipments and arrange it in the warehouse according to our policy.
·Following up the required customs paper work for outbound shipments according to customs procedures in the receiver country.
·Shipments packing.
·Handle all incoming calls and work directly with clients.
·Take all necessary information and route shipments based on established policies and procedures.
·Monitor all packages and shipments to insure arrivals and deadlines are met.
·Coaching and training new colleague
·Help support inventory and warehouse procedures.
·Inspection all outbound shipments before close it.
·Notify clients of changes to deadlines.
·Meeting with VIP customers.
·Problem solving.
·Technical courses.
·First class Service Quality.
·Marketing & sales & advanced promotions.
Bachelor of Commerce 2008 (English Section) Alexandria University (Accounting Department)