Projects and Logistics commercial manager.
IPROJECT INVESTMENT LLC
Total years of experience :20 years, 6 Months
Responsible for:-
International trade procedures, transactions & Documentation, (All letter of credits types with banks or installment companies
The projects logistics planning & execution.
All chartering contracts (general cargo and tankers vessels)
Logistics movements for construction projects and turn key plants
The purpose of my position is the execution of Panalpina’s corporate product strategy and is accountable for the Profit & Loss performance as well as operational performance of Energy & Project Solutions in country.
Ensure profitable growth, customer satisfaction, employee development and leadership, business development and customer retention.
Leading Full team of 8 colleagues as follows:
3 operation (export, Import and documentation) + 2 customs brokers+ 2 inland transport delegates+ 1 port duties employee
Responsibilities
- Responsibility of Country (Egypt) Project logistic solutions, Oil&Gas Solutions Department
- Responsible for department quarter and annual budgeting and profitability plan/report
- Functional responsible for Country Energy Solutions team (8 employee)
- Strategy development and execution as well as operational set up aligned with corporate management.
- Follow up Oil&Gas market status, exploration and tenders and government regulation
- P&L responsibility for the Energy & project Solutions product in Egypt
- Set and measure objectives as well as KPI’s for department team in country
- Drive performance on all levels to achieve objectives and KPI
- Using the matrix and other product such as Sea freight & Airfreight to support Energy Project logistic Solutions within the country when needed
- Ensure quality in all aspects like, operational excellence, and customer satisfaction and employee management
- Ownership of process development and optimization in coordination with Project logistic Solutions Standards and Governance aligned with core product Standards and Governance
- Drive productivity through processes and standardization to achieve a high performing organization
- Attend Country Management Meetings and promote Panalpina at external and internal events
- Planning and managing projects (Initiate, Plan, execute, monitor, control and close projects)
- Subcontractor management, selection, evaluating, compliance, tendering and measuring performance
- Heavy lift transport recognizing planning, budgeting, pricing and implementing
- Leading the team, directing reports, defining KPIs and monitoring performance
- Recognize talent by advising, coaching, motivating and empowering the team
- Focus on customer service as a core value, increasing operational efficiency and setting and monitoring high standards of quality while taking necessary steps to retain and improve \ customer relationships
- Drive QHSE within the organization, ensuring a continuous improvement of the QHSE management system.
Profitability Achievements
- Successfully executed 2 complex petroleum projects - 2016/2017 ( Elamal Petroleum offshore
- Rig site - Aquatera onshore/offshore pipeline)
- Successfully Executed EPC Project ( Petrochemical plant: Ethidco plant)- 2016/2017
- Shortlisted for the 3 major Siemens power plant projects in Egypt ( Borulus - New capital - Bani Swaif )
- Achieved annual targets, increased profits and under budgeting for 2 continuance years
- Logistics Service Contracted with 2 major Petroleum global companies (Halliburton- Baker Huge) in 2016 (3 years contract)
- Logistics service contracted with two major global energy company (ABB - Alstom) 2016/2017
- Executed 5 over size transport projects
Management Achievement
- Updated the Projects Management Standard operation procedures and reporting system
- Established the Documentation forms for Projects approval, proposal, planning, budgeting and pricing calculations
- Built approved Vendors list upon evaluating top 5 subcontractor specialized in heavy transport and special equipment in Egyptian market including database for the specifications for all owned equipment and trailers
- Finished registration process for top 10 Global Petroleum companies
Reason of leaving: Looking for new carrier challenge which I could get out all my possibilities
- Implementation and operation manager for Projects, over size & heavy lift Oil&Gas shipments in addition to Vessel chartering for break bulk and general cargo.
- Organize project team and manage project execution End To End. (Initiate, Plan, execute, monitor, control and closing) - following Panalpina‟s standards
- Define project scope, goals and deliverable business goals in collaboration with senior management and stakeholders.
- Registration process for Oil & Gas companies
- Follow up, Participating and pricing for RFQ - RFI - RFP
- Ensure the Safety, Health and security Procedures application (HS&S)
- Working team coordination and motivation
- Budget and expensive tracking, monitoring and reporting.
- Risks assessment, Risk identifying and establish corrective actions
- Vendors selection, approval and evaluating
- Heavy lift transport planning, budgeting, pricing and implementing
- Convention and consolidation shipments pricing, quoting and handling
- Handling international inland transport shipments
- SOP establish / KPI’s selection and set up in line with customers SPEC
- Report operation process/status and financial claims on daily basis
- Pivot charting Operational & Financial on quarter & annual basis
2nd.Country Key account Manager for (LEVI’S - ADIDAS - FOREVER21- MANGO- ATLANTIC ENGINEER - OXYLANE - RALPH LOUREN) - Tenders participating and pricing.
- Responsible for providing 3PL service to clients including IT Solutions
- Receiving P.O and following production, inspection, packaging, collecting and delivering
- Handling all operation process for account’s shipments, form booking wih shipping lines till finishing customs clearance procedures and delivery clean on time
- Visit and develop relations with clients
- Develop and deliver progress reports, proposals, requirements documentation, and presentations.
- Delegate tasks and responsible to appropriate personnel.
- Responsible for the On Carriage contract with all kind of carriers and contracts with terminal
- Managing and motivating personnel s
- SOP establishment
- Monitoring and controlling team performance
Achievements
- Established and designed the PROJECTS & SPECIAL CASES MANAGEMENTS Standards and set up standard reporting system
- Build and developed the project executing system ( design, schedule, tasks, budgeting and risk assessment)
- Zero customs complain over 5 years
- Improved 20 % increase in operation/number of files annual
- Improved AVG. 30% decrease in file and operation cost
- Established project organizations (project team)
- Improved service and added value services
Responsibilities
- Managing sea export Department team ( 5 colleagues)
- Sea freight and Air freight Coordinate with all Panalpina offices (500 offices Global)
- Overview and follow up daily operation process and schedule daily tasks
- On carriage and leasing contracts with shipping lines and Air freight agents.
- Country Key account Manager for Major export clients and Panalpina‟s global clients
- Handling 3PL services for fashion and retail clients
- Answer all customer inquiries in accordance with the Customer Service Policy standards
- Communication with carrier and ensure release of the freight (Air / Ocean freight)
- Receive P.O track, follow up, collecting and shipping
- Issue shipment handling instructions to work order port duties colleagues
- Auditing and checking Document Processing staff
- Create operational SOP and billing process
- Further increase customer satisfaction and business share through proactive and regular contact.
- LCL consolidation handling and operating
- Tramp/convention and break bulk operations
- Handling Cross trade shipments.
- Evaluate team performance and quality control
Achievements
- Established and created the Sea freight standard procedures (SOP) and KPI for operating Team
- Established Risk Assessment program and ensure implementing
- Increased export clients (started with 20 client in Q2-2005 and ended with 115 clients at 2008)
- Created export consolidation from scratch and contracted for weekly stable min. 15cbm in 2006 upgraded to full 2x 20’D.C weekly (mostly up to Far east and Gulf via Panalpina LC HUB in Singapore)
Responsibilities:
- Achieve monthly/ annual targets
- Market study and researches and assign team contacts
- Develop Sales strategies and targeting clients
- Hunting Break bulk chartering opportunities
- Conducted product and service presentations to customers
- Following up clients‟ inquiries and ensure quoting in time
- Visiting clients and establish relations with customers
- Issuing Chartering recaps and contracts
Reason of leaving: looking forward for better opportunity with multinational company.
Diploma in freight forwarding management gaind from the FIATA Association (Switzerland & Arab Academy for Science and Technology and Maritime Transport, Egypt)
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