Business Development Manager
Raya Information Technology
Total years of experience :23 years, 5 Months
Heading the business development function for Raya IT
line of business (5 companies & 3 Regions).
Developing new solutions & offerings
Choose, negotiate & hire new partnerships
Integrating offerings across companies under the line
o Raya Integration: Systems integrator
o Raya Network Services: Data Center Infrastructure
o Raya International Services: Business Applications
Implementation
o Raya Network Power: Cabling & Power Solutions
distributer
o Raya Data Center: Tier3+ data center & Cloud
services provider
Leading the regional expansion in the East Africa
region
Coordinating effort between line of business teams for
complex and new offering projects
Represent Raya in front of industry development &
NGO communities
Improvement to Internal systems
Operational analysis
Achievements
Establishing Raya East Africa office in Tanzania
Initiate the marketing function and social media
presence
Support in initiating a new digital transformation unit
Building a network of local partners across the region
Signing new partnerships with technology solutions
providers
Lead the implementation of EPM (Enterprise project
management) solution
Leading the implementation of CRM (Customer
relation management) and integrating the function
across the 5 companies of the LO
Heading the software & technology project
management team
Hire, supervise & mentor software project
managers
Business control for all company projects, including
tracking and follow-up
Support pre-sales in new offers and review
proposals
Account management for strategic accounts
Managing strategic mega projects
Active participation in company annual business
planning & budgeting exercise
Setting company’s objectives & strategies
Supporting the organizational change management
and improvement activities
Leading PMO activities
Achievements
Increase customer satisfaction index to more than
90%
Increase recurring business from current
customers to be 50% of total revenue
Adopt a new software delivery process that mixes
both CMMI & Agile Scrum practices
Improve the projects delivery in terms of (on time &
on budget)
Support 2 of my team to achieve the PMP
certificate
Work with HR in implementation of international
Watson Wyatt global grading system for the project
management family
Improve relationship with customers having
problematic history
Write research paper for the PMI MENA chapter
symposium, with title ( Project controls and process models)
Leading the delivery of critical and strategic projects for
e-government in Egypt, Saudi & Kuwait
Leading & coaching team of 4 project managers
Responsible for delivery of projects in government
sector both in Egypt and Gulf region
Initiating project activities and confirm its scope and
objectives
Planning project tasks in coordination with all related
stakeholders
Controlling project execution through regular follow-up
meetings, planning updates and progress reports in
cooperation with technical team leader
Assuring proper closeout of the project focusing on
customer satisfaction and balancing cost, time &
quality constraints
Major projects
Local: \[ Egyptian Taxation Authority Backend Automation
- MOF portal revamp - Telecom Egypt online billing -
Novartis Dashboard System - Traffic automation and
online services - Taxation online Services - MOJ training
center automation - MOJ Websites - Dar El Eftaa
Automation - Correspondence System Rollout in 37
ministries - Alexandria & Cairo Municipalities
Automation\]
Regional: Saudi \[Riyadh Municipality Land lottery system -
Riyadh Municipality e-services - Rifada Time Share
System- Riyadh Principality Automation - MOWE Portal -
ALJ Forklift Automation - AND Audit Automation - Kind
Abdullah Foundation Automation\] Kuwait \[Ministry of Defense Automation\]
One of the pioneers of the software quality discipline
in Egypt, whom we introduce the CMMi certification
and being of the first certified quality professionals
CSQE in the middle east
Managing the Quality Assurance & Control Team
Leading/Coaching a team of 8 QA Engineers/
Testers
Resource planning for team and allocation on
projects
Arrange trainings and skill enhancement programs
for the team
Support team building and team motivation
activities
Facilitate logistics for the team
Organize process improvement initiatives
Leading/Coaching a team of 8 QA Engineers
Planning QA Tasks for new projects (QA Plan, Test
Plan, Reviews)
Perform QA/Testing Activities for big Projects
Perform Internal Audits on interim basis
Improve QA internal processes (ex: Automation
tools)
Active member of the SEPG responsible for process
improvement and CMMi Activities
Achievements
Work with the appraisal team of CMMi Level 3
Assessment
Hiring and mentoring of 10 new QA Engineers
Establish a solid organization structure for team
together with fully documenting position profiler
and KPI’s measurements
Two of my team achieve the CSQE certificate
Four of my team achieve CSTQP certificate
Establish the company standard technical
documents form
Define the internal functional processes
Completed MSM (Maastricht School of Management) MBA degree with major in globalization and international business with GPA 3.04 Thesis Title ” Factors affecting the successful implementation of software projects in the Egyptian government” Courses attended: Accounting for Managers I (Financial Accounting) Accounting for Managers II (Management Accounting) Managerial Economics Financial Management Research Methods & Business Statistics Finance in International Markets Innovation & New Business Ventures Marketing in a Global Context Leading Change in Multinationals (Corporate Level) Managing Cultural Diversity Global Corporate Strategy Global Supply Chain Management Business in the Global Arena Advanced Strategic Management Seminar course Import/Export Management
PMP #: 280658 Earned on: 12 Sep 2005 Renew on: 11 Sep 2012
1. Introduction to CMMI Staged Representation 2. Standard CMMI Appraisal Method for Process Improvement (SCAMPI)
ASQ – American Society for Quality CSQE (Certified Software Quality Engineer) http://www.asq.org
CIW (Certified Internet Webmaster) E-Commerce Professional (Score 95%) http://www.ciwcertified.com
This was a scholarship from the Egyptian government granted every year to the top 200 university graduate to specialize in the IT & Software fields Graduation grade: Distinct http://iti.gov.eg
Graduation Grade : Very Good