Technical Support Analyst
Nexus Insurance Brokers LLC
Total years of experience :14 years, 7 Months
• Helpdesk and technical support for all staff.
• Maintaining printers.
• Outlook Configuration.
• Installing Operating Systems and applications
• Responsible for Installing and configuring printers and photocopiers and solve their problems.
• Network Cabling and router configuring.
• Helpdesk and technical support for all staff and students.
• Outlook Configuration.
• Installing Operating Systems and applications
• Backup the data from PCs
• Using Active directory (computers and users, DHCP Reservation, creating
Shared folders ad give it permissions for some users)
• Network Cabling and router configuring.
• Installing Microsoft Dynamics AX 2012 R2 and configuring it.
• Helpdesk and technical support for all staff and students.
• Maintaining printers and photocopiers.
• Outlook Configuration.
• Creating E-Signature for all staff.
• Installing Operating Systems and applications
• Backup the data from PCs
• Create images for every Operating system and every PC model in the college
• Installing and configuring printers and solve their problems.
• Follow-up and processing the TOEFL Exam and maintain any problem appears.
• Using Active directory to create accounts for students and staff.
Study focused on information technology and accounting and how to make a daily ledger, and study visual basic, visual C and visual Pascal but not much like information technology, and we studied business administration, companies administration and government departments administration.