Partner Channel Development Manager -Azure
Microsoft
Total years of experience :14 years, 7 Months
Support pre-sales by fulfilling field requests for custom services cost and supporting documentation.
Collect and understand the EMC services requirements perceived by the System
Engineers, document the full scope, and develop the basis of cost estimate.
Pre-sales organization depends on the collateral to validate services and communicate with the customer in finalizing scope and cost.
As the opportunity firms, the Basis of Efforts (BOE) is updated and the scope is documented and delivered to pre-sales in the Statement of Work (SOW).
Provides front end contract maintenance support for EMC's Internal and External
Customers.
Follows current entitlement procedures to ensure excellence in customer service and contract integrity.
Provide opportunity for customers to pay for service on a Time & Materials basis should they choose to do so.
Provides front end non-technical support for EMC's Internal and External Customers.
Follows call handling procedures to ensure excellence in customer service.
Establish sales objectives and handle all sales activities in order to fulfill these objectives.
Prepare promotional materials, handle sales and coordinate and supervise sales staff in performing their daily tasks.
Business Administration
American Diploma