كلما زادت طلبات التقديم التي ترسلينها، زادت فرصك في الحصول على وظيفة!

إليك لمحة عن معدل نشاط الباحثات عن عمل خلال الشهر الماضي:

عدد الفرص التي تم تصفحها

عدد الطلبات التي تم تقديمها

استمري في التصفح والتقديم لزيادة فرصك في الحصول على وظيفة!

هل تبحثين عن جهات توظيف لها سجل مثبت في دعم وتمكين النساء؟

اضغطي هنا لاكتشاف الفرص المتاحة الآن!
نُقدّر رأيكِ

ندعوكِ للمشاركة في استطلاع مصمّم لمساعدة الباحثين على فهم أفضل الطرق لربط الباحثات عن عمل بالوظائف التي يبحثن عنها.

هل ترغبين في المشاركة؟

في حال تم اختياركِ، سنتواصل معكِ عبر البريد الإلكتروني لتزويدكِ بالتفاصيل والتعليمات الخاصة بالمشاركة.

ستحصلين على مبلغ 7 دولارات مقابل إجابتك على الاستطلاع.


تم إلغاء حظر المستخدم بنجاح
محمد رمضان إبراهيم, Cloud Solutions Architect

محمد رمضان إبراهيم

Cloud Solutions Architect·Microsoft

المملكة العربية السعودية

بكالوريوس, Accounting

الخبرة العملية

مجموع سنوات الخبرة: 20 سنوات, 7 أشهر

Cloud Solutions Architect

يناير 2024 - حتى الآن

Microsoft

الرياض، المملكة العربية السعودية

يناير 2024 - حتى الآن

مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
تكنولوجيا المعلومات

Senior Consultant - Modern Workplace

نوفمبر 2022 - ديسمبر 2023

Crayon

الرياض، المملكة العربية السعودية

نوفمبر 2022 - ديسمبر 2023

Helping customers in MEA to get the best outcomes from their investments in the latest cloud technologies. Focusing on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience.
• Recognize the objectives of your clients' businesses and assist them in modernizing and transforming their organizations via the use of Office 365 Modern Work services, Security and Compliance Solutions, and Modern Employee Experience offerings.
• Create a plan with a security and governance focus for the large-scale migration of applications, data, and infrastructure from on-premises and/or other cloud providers to Microsoft Azure.
• Work with customers as a Trusted Technology Consultant, Architect and Subject Matter Expert in the areas of Microsoft 365.
• Participate in pre-sales activities (Scope of Work, Budgetary Estimates) and business development projects with a Challenger mindset to enable customers to get the most out of their investment in cloud technologies.
• Project scoping, architecture, design, and execution, as well as migration and integration of Cloud with/and on-premises solutions.
• Customer ideation workshops with Business and Technical Decision Makers to build, accelerate adoption of Cloud solutions.

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
استشارات

Senior Consultant - Modern Workplance

نوفمبر 2020 - سبتمبر 2022

Microsoft

الرياض، المملكة العربية السعودية

نوفمبر 2020 - سبتمبر 2022

Helping customers in EMEA to get the best outcomes from their investments in the latest cloud technologies. Focusing on empowering customers on their digital journey, from envisioning new possibilities to delivering solutions that result in targeted business outcomes and a great customer experience.
• Recognize the objectives of your clients' businesses and assist them in modernizing and transforming their organizations via the use of Office 365 Modern Work services, Security and Compliance Solutions, and Modern Employee Experience offerings.
• Create a plan with a security and governance focus for the large-scale migration of applications, data, and infrastructure from on-premises and/or other cloud providers to Microsoft Azure.
• Work with EMEA Enterprise Customers as a Trusted Technology Consultant, Architect, and Subject Matter Expert in the areas of Microsoft 365.
• Participate in pre-sales activities (Scope of Work, Budgetary Estimates) and business development projects within the Extended Architect Team with a Challenger mindset to enable customers to get the most out of their investment in Microsoft Cloud technology.
• Project scoping, architecture, design, and execution, as well as migration and integration of Cloud with/and on-premise solutions.
• Customer ideation workshops with Business and Technical Decision Maker to build, accelerate adoption of the Microsoft Platform.

مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
استشارات

Senior Premier Field Engineer - Productivity

أبريل 2016 - نوفمبر 2020

Microsoft

الرياض، المملكة العربية السعودية

أبريل 2016 - نوفمبر 2020

Helping customers achieve their own digital transformation, leveraging the power of Cloud solutions and support offerings. To this end, Microsoft invests in a dedicated Customer Success team that will help customers successfully realize their business outcomes.
• Dedicated Support Engineer for mission critical enterprise customer with one of the largest implementations in Saudi.
• Supporting Messaging and infra structure platform of Premier Customers.
• Deliver training and workshops to customers.
• Improve the Premier customers’ environment health.
• Improve the operations strategy of Premier customers’ environment.
• Responsible for delivery of the following Microsoft Premier services:
1. Proactive Premier customer delivery.
2. Reactive Premier customer support.
3. Service Delivery Plan forecasting, execution and delivery
4. Applying Remediation plans for RAP (Risk assessment Program)

مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

Senior Microsoft Messaging Engineer

نوفمبر 2013 - مارس 2016

King Saud University

الرياض، المملكة العربية السعودية

نوفمبر 2013 - مارس 2016

Implementing, Managing, Tuning, Scaling and Troubleshooting of Microsoft Exchange Server and Lync Server.
Creating procedures and tasks list to ensure the service continuity.
Ensuring the high availability of the messaging service.
Creating standard operation procedures “SOP’s” and operations guides for KSU Messaging Service.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
تكنولوجيا المعلومات

System Engineer

يناير 2010 - نوفمبر 2013

King Saud University

المملكة العربية السعودية

يناير 2010 - نوفمبر 2013

Design and implement Virtualization of servers maintaining best hardware efficiency and utilization.
Prepare backup plans for the filing and documentation systems.
Preparing documented library about the network and all the program solutions on how it works and what are the business needs.
Implementation of ITIL Service Desk Standard using the appreciate tools and software's.
Preparing future plans on how the IT environment should be in the next 3-5 years.
Administrator for the servers in the scoop of permission such as Active Directory, File Server, Print Server, Database Server, BPM Server, Service Desk Server and Backup Process.
Assist in the support of all equipment located within the Program Branches, including applications, network servers, associated peripherals, and backup power systems.
Achieve and maintain Sustainability and reliability of the network.
Troubleshoot day-to-day maintenance and problems that face the staff with the PC's.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
تكنولوجيا المعلومات

Technical support

يونيو 2009 - يناير 2010

Etisalat Misr

مصر

يونيو 2009 - يناير 2010

Supports and provides superior service via phones, e-mails and faxes as a receiver and caller and follow-up on customer inquiries and complaints that is not fulfilled or resolved on queue ensuring full customer satisfaction.
Answers inbound calls and respond to customer requests to ensure customer satisfaction.
Provide quality, efficient and non-judgmental telephone customer service
Maintains the agreed on AHT as defined by Contact center Management guidelines to ensure ease of accessibility and maintain the agreed on SL.
Use questioning, trouble shooting and listening skills that support effective telephone communication and help in solving the customer’s problems & complaints to ensure achieving the FCR target.
Updates the existing database with changes and the status of each customer/prospective customer whenever required and complete call logs and reports so that we have a valid reference and database for our customers to ensure proper planning & to guarantee taking the right decisions.
Follows the agreed on guidelines, policies, processes, & procedures to ensure maintaining the customer's data confidentiality.
Performs the necessary & right action on systems and tools in order to fulfill the customer request properly and maintain the company's financial position.
Recommends process improvements to facilitate the Customer care work and delight the customers.

مجال الشركة:
الاتصالات والشبكات
الدور الوظيفي:
تكنولوجيا المعلومات

IT Specialist

سبتمبر 2006 - أبريل 2009

GHD Global Egypt

مصر

سبتمبر 2006 - أبريل 2009

- Administrator for the servers in the scoop of permission such as Active Directory, DHCP and Backup.
- Administrator for the Lotus Domino Mail Server.
- Assist in the support of all equipment located within the computer room, including application servers, network servers, associated peripherals, environmental control systems, and backup power systems
- Work as the 1st level of support to all staff in the company.
- Provide telephone and at the desk support service for all users,
- Troubleshoot day-to-day maintenance and problems that face the staff with the PC's.
- Troubleshoot the network if any problem persists.

مجال الشركة:
خدمات الاستشارات التجارية
الدور الوظيفي:
تكنولوجيا المعلومات

IT Support

سبتمبر 2005 - سبتمبر 2006

Misr American College

مصر

سبتمبر 2005 - سبتمبر 2006

as the 1st level of support to all staff in the company.
Provide telephone and at the desk support service for all users,
Troubleshoot day-to-day maintenance and problems that face the staff with the PC's.
Troubleshoot the network if any problem persists.

مجال الشركة:
التعليم الابتدائي والإعدادي والثانوي
الدور الوظيفي:
تكنولوجيا المعلومات

التعليم

Helwan University

يناير 2005

يناير 2005

بكالوريوس، Accounting

مصر

Skills

IT Service Management
Expert
IT Service Management
Expert
Business Process Design
Expert
Business Process Design
Expert
Business Process Analysis
Expert
Business Process Analysis
Expert
Active Directory
Expert
Active Directory
Expert
Exchange Server
Expert
Exchange Server
Expert
COMPUTER HARDWARE
Expert
COMPUTER HARDWARE
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MESSAGING
Expert
MESSAGING
Expert
MICROSOFT EXCHANGE SERVER
Expert
MICROSOFT EXCHANGE SERVER
Expert
NETWORKING
Expert
NETWORKING
Expert
SOP
Expert
SOP
Expert
TELEPHONE SKILLS
Expert
TELEPHONE SKILLS
Expert
TROUBLESHOOTING
Expert
TROUBLESHOOTING
Expert
IT Service Management
Expert
IT Service Management
Expert
Business Process Design
Expert
Business Process Design
Expert
Business Process Analysis
Expert
Business Process Analysis
Expert
Active Directory
Expert
Active Directory
Expert
Exchange Server
Expert
Exchange Server
Expert

اللغات

العربية
متمرّس
الانجليزية
متمرّس

التدريب و الشهادات

الشهادات
Microsoft 365 Certified: Enterprise Administrator Expert
May 2019
MCSE: Productivity (Charter Member)
Sep 2016
MCT: Microsoft Certified Trainer
Oct 2017
MCSE: Productivity (Charter Member)
Sep 2016
Customer Facing Skills Initiative: Creative Thinking
May 2022

التدريب
Scrum: The Basics
LinkedIn
May 2021
Agile Foundations
LinkedIn
May 2021

الهوايات

  • Scuba Diving