Mohamed Shameer Vathiyedath Sageer, Head Of Reservations-Retail & Corporate

Mohamed Shameer Vathiyedath Sageer

Head Of Reservations-Retail & Corporate

Mosafer Travel and Tourism

Lieu
Qatar - Doha
Éducation
Diplôme, IATA-UFTAA Foundation
Expérience
19 years, 9 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :19 years, 9 Mois

Head Of Reservations-Retail & Corporate à Mosafer Travel and Tourism
  • Qatar - Doha
  • Je travaille ici depuis août 2013

1.Effective supervision of the Retail and Corporate section.
2. Arranged travel itineraries for VIP clients, Business Men and White-collars etc. Arrangements included Air and hotel etc.
3. Managed applicable email, composed correspondence, prepared communications advisories and maintained travel records on a daily basis.
4.Initiate request for necessary trainings for the Retail & corporate Staff.
5. Effectively coordinate with Corporate representatives to Improve their business volume and also attract Queries for their Personal/Business Trips (Tickets, Hotels, Holidays, Visa Etc.)
6. Answered calls in a confidential manner and serviced walk in VIP's onsite
7. Observe and report changes in Clients or Market demand.
8. Experienced working in a diverse, cross-cultural environment.
9.Assit team to solve situations as and when required.
10.Productivity and Quality Assurance report of all team members of Retail & corporate

Reservation and Ticketing Supervisor à Trans Continental Travels& Holidays
  • Qatar - Doha
  • janvier 2006 à juillet 2013

1) Organization: Trans Continental Travels& Holidays Tel: 00974-44372136
Date Joined: 28 Jan 2006
Position Title: Reservation and Ticketing Supervisor
Environment: Handling Reservation and Ticketing


1. Supervising Reservation and Ticketing Staffs activities and updating with them latest Airline fares and circulars.
2. Attending Co-operates and providing their Travel requirements
3. Telephone sales, Schedule and introduce company to build customer data base.
4. Co-ordinate Marketing events.
5. Generate return customers by offering attentive and personalize service.
6. Observe and report changes in Clients or Market demand.
7.Organize the details of special events & Co-operate agendas
8. Update the daily sales summary.
9. Draw up monthly sales report.

Counter Staff à Akbar Travels Of India Pvt .Ltd
  • Inde
  • juin 2004 à septembre 2005

2) Organization: Akbar Travels Of India Pvt .Ltd.
Date Joined: 01 Jun 2004 to 17 Sep 2005
Position Title: Counter Staff
Environment: Handling Reservation and Ticketing

1. Handling Reservation and Documentation.
2. Attending Telephone inquiries.

Éducation

Diplôme, IATA-UFTAA Foundation
  • à SATM -COCHIN-INDIA
  • mars 2005

Fares & Ticketing and Geography . Computer Reservation system (Amadeus & Galileo)

Master, Post Graduate Diploma in Computer Application Multilingual Plus
  • à C-DAC-Kerala- India
  • mai 2004

Modules: Ms Office, Computer Languages: C, C++, Java and Oracle

Baccalauréat, B.A Economics
  • à Calicut University-Kerala- India
  • mars 2004

Achieved First class Certificate in Economics Modules: Micro and Macro Economics Statistics Business and management studies

Specialties & Skills

Galileo
Ticketing
Telephone Skills
Amadeus
Reservation & Ticketing
Sales and Marketing
Ms Office
Customer Service
Team Leader
BSP Refund

Langues

Anglais
Expert
Hindi
Expert
Malayala
Expert
Tamil
Expert

Formation et Diplômes

Reservation and Ticketing (Formation)
Institut de formation:
Galileo CRS Training
Date de la formation:
May 2007
Reservations & Ticketing (Formation)
Institut de formation:
Sabre Training
Date de la formation:
June 2007
Galileo Head Office-Doha-Qatar (Formation)
Institut de formation:
Amadeus Head Office-Doha-Qatar
Date de la formation:
April 2006

Loisirs

  • Listening to music
    Used to listen melodious musics