Technical Support Expert
Schneider Electric
Total years of experience :15 years, 7 Months
Technical Support Expert (L2) for Schneider Electric Industrial products:
- LV & MV Drives and Soft starters.
- TeSys product ranges -Contactors and Overloads-.
- Harmony product ranges.
- Motor Management offers TeSys T and TeSys U
- Sensors and Signaling offer.
- Deploy acquired knowledge through different channels such as FAQs publishing, training...etc
• VFD ( Variable Speed Drive ) specialist On site / Field inspection, Programming & Start-up
• Authorized Dealers for Danfoss, Vacon and Allen Bradley VFD's.
• Providing Technical Support in Sales and Service of Variable Frequency Drives (VFD's), Soft Starters, etc.
• Application study to suit the Customer’s requirement in the Field of Drives and Soft Starters.
• Design / Supervising Panel Building for Drives, PLC Panel for ABB Make as well as SIEMENS make & Soft Starter Panels in our Works and Commissioning of the same at different sites .
• Power Quality Panels Manufacturing in the shop floor and Commissioning at different sites.
• Experience in electrical installations of MCC panels, VFD starters & Building Management system(BMS)
• Assist sales and marketing by providing technical liaison with customers and by participating in outside seminars, symposium, and trade exhibitions.
• Providing sales support during virtual and onsite client meetings.
• Demonstrating how a product meets a client’s needs.
• Knowledge in Package Sub-station, LV Switchgear, LV Panel Boards and Distribution Boards, Motor Control Centers, Capacitor Banks, Automatic Transfer Switches and Manual Transfer Switches, Relay Panels
• Travelling to visit potential clients.
Interpret specs and customer inquiries and design technical proposals and pricing for customers.
Estimates labor, material, construction, and equipment costs.
Participation in studies of 132 K.V. O.H.T.L. From Dhamar S/S To Hizyaz S/S Project (Yemen), the part which concerns Towers & Insulators.
Participation in studies of Installation of 132 K.V. Ja’ar / Lawder O.H.T.L. (Yemen), the part which concerns preparation of (Quantities Estimation, Organization Chart and Estimation of Tools &Equipments).
Follow- up current projects.