IT, System & Security Administrator
The Royal Hashemite Court
Total years of experience :21 years, 6 Months
Member of the security and network engineering services department; which is responsible for full administration, configuration and support for Microsoft, Fortinet, ACS & SUN services.
Responsible for setting up and administering Microsoft Exchange Server 2010/2007 with full integration with Blackberry Enterprise, SharePoint, Microsoft Lync and Cisco Unified Call Manager.
Responsible for setting up and administering Microsoft Windows Server 2008/2003 with multi-site.
Responsible for setting up Fortinet systems such as FortiGate, for creating LAN/WAN security policies and network protection through the UTM technology, logging and reporting through FortiAnalyzer Services.
Monitor All Network services with Microsoft System Operation Manager & SolarWinds Orion Monitoring system.
Complete an IT Disaster Recovery Plan at RHC.
IT Assessment for the purpose of identifying training needs for the bank's employees
Provides full administration and support for the company’s IT services.
Responsible for setting up and administrating Microsoft Windows Server; configuring and mmanaging AD, Exchange, DHCP, WSUS, WDS, Antivirus, backup servers in the corporate network.
Responsible for pproviding technical support for users, maintaining computers and printers, andmaintaining the company's network.
Perform maintenance for hardware and software on a regular basis.
Identify the hardware and software needed to provide solutions to problems.
Assist in the customization and adaptation of existing programs to meet users' requirements.
Provide telephone, face-to-face and online support to customers.
Connect users to networks and provide initial training in facilities and applications.
Provide information relating to customers' hardware and software purchasing decisions.