SALES SUPERVISIOR
SALAM STUDIO & STORES
Total years of experience :11 years, 8 Months
Key Roles:
•Supervision to daily sales and maintaining average sales to close
•Conducted inventory analysis to determine optimal stock levels.
•Maintained customer satisfaction with quick and professional handling of product returns.
•Liaised with store manager to set up visually appealing layout for store merchandise.
•Boosted sales by effectively cultivating customer rapport and delivering superior customerservice.
•Reviewed daily financial records and reports and identified deficiencies in need of attention.
•Organized shift meetings to communicate and resolve issues for night operations.
•Worked with store management to implement company safety programs and awareness,
•Answered questions about store policies and addressed customer concerns.
•Kept documentation and records accurate and up to date with latest data to prevent errors in processing or delivery.
•Supervised associates by providing direction and instruction for stocking shelves, rotating stock and receiving deliveries.
•Maintained clean, adequately stocked, and organized store by streamlining daily operations and introducing new procedures.
•Effectively allocated tasks during high-traffic times to keep operations running smoothly and employeesfocused.
•Motivated employees to success and pointed out areas of improvement, which bolstered efficiency rates
•Evaluated data on stock levels, customer sales and other factors, assessed trends and reported on findings to help senior management make effective operational decisions.
•Maintained focus during busy times and delegated tasks to employees to keep business running smoothly.
•Assisting customers in the shop floor
•Cash applications and transactions
•Supervising and handle all online web shop orders and manually settling in the system
•Handling all accounts overview and petty cash
•Closing and handling after sale issues
•Handling Shipment team and receiving the stock from them and checking physically and reporting to manager
•Handling all web shop and store deliveries
•Preparing staff schedule monthly and adjusting weekly, if there are any changes that need to be done
•Handling daily sales reports and cash deposits
•Managing All store operations when managers on vacations
•Handling the customer complaints
•Assisting for merchandising.