محمد عبد الله

Key Accounts Sales Executive في AL Raqtan Trade Commercial Kitchen Equipment

• المملكة العربية السعودية - الرياض
• أشغل هذه الوظيفة منذ مايو 2017

Growth Path
May 2019 - Present: Key Accounts Sales Executive Specialist
May 2017 - May 2019: Sales support specialist

SIGNIFICANT HIGHLIGHTS AS Key Accounts Sales Executive /SALES SPECIALIST
• Established long-term professional relationships with key stakeholders and accounts, enhancing client retention and stakeholder engagement.
• Consistently received positive feedback from stakeholders and clients, affirming the quality of work delivered.
• Leveraged proficiency in AutoCAD to extract dimensional data, streamlining the project design process.
• Demonstrated adeptness in using Excel, Google Sheets, and ERP systems to manage pricing adjustments and equipment inventory tracking.
• Conducted in-person negotiations with stakeholders, resulting in a high success rate for sealing deals and offers.
• Orchestrated commercial offers and invoicing plans for mega projects and international chains while working with KES Raqtan accounts, incorporating GA/MEP layouts.
• Excelled in utilizing ERP and CRM systems like Microsoft Dynamic AX, Microsoft Dynamic 365, SAP, Pipedrive, and Salesforce, enhancing process efficiency.
• Rapidly and professionally addressed customer inquiries, achieving an above-average customer satisfaction rate.
• Developed and presented persuasive sales proposals, increasing deal-closure rates.
• Actively participated in trade shows, successfully identifying new product and service opportunities.
• Coordinated seamlessly with cross-functional teams including marketing and finance, ensuring timely and transparent project updates.
• Provided regular and detailed project status reports to upper management, mitigating delays and resolving issues proactively.
• Set and exceeded sales goals, while forecasting future sales trends, enhancing business profitability.
• Deepened understanding of customer business workflows to identify upsell and cross-sell opportunities, increasing product adoption rates.
• Utilized the Etimad platform for project quotations and submissions, facilitating efficient communications and approvals.

SIGNIFICANT HIGHLIGHTS AS SALES COORDINATOR
• Accurately and promptly executed data entry tasks on Microsoft Dynamic AX & 365, ensuring zero errors.
• Successfully coordinated and prepared quotations and tender documents within all set timeframes and priorities.
• Maintained an organized filing system for each project, including all essential documents such as POs, delivery notes, and project charters.
• Led the successful coordination of RFQ and tender preparations in full compliance with established company priorities and policies.
• Demonstrated expertise in public procurement contracting, adhering to all principles of tendering.
• Contributed to the development and implementation of tendering and contract rules and procedures, ensuring full compliance.
• Consistently responded to all queries within the required timeframe, maintaining high levels of client satisfaction.
• Effectively executed pricing and estimation tasks, providing reliable and accurate analysis.