IT Manager
Farouq-A ljabsha -Vielda
Total years of experience :6 years, 5 Months
Prepared the environment for deployment of Windows Server 2003/2008/2012.
Analyzed the hardware and software requirements of Active Directory.
Installed, configured, and provide troubleshooting for Server 2003./2008/2012
Migrated Windows Server 2003/2008/2012 from test environment to the production environment.
Implemented and managed IP Addressing; configured TCP/IP addressing on a server.
Created the Forest Root domain, and a Child domain in a production environment.
Installed and configured an Active Directory Domain Controller.
Established external trusts and cross-forest trusts.
Managed an Active Directory site; replication schedules, site links and boundaries, used ADUC to create and manage computer, user and group accounts in an Active Directory environment.
Used DcDiag, NetDiag techniques for troubleshooting.
Performed authoritative and non-authoritative restore operations.
Diagnosed and resolved issues related to masters role failure and AD database.
Configured automatic updates for network clients by using Group Policy.
Designed, planned and implemented Group Policy, delegation strategies and OU structure.
Managed local, roaming, and mandatory profiles, planed strategy for placing Global Catalogue (GC) and evaluated the need to enable Universal Group Caching.
Maintained technical knowledge in networking area; operating system (Server and PC).
LAN Administration: added users; printers; removed users; controlling access right list.
Monitored server performance.
Responsible for creating, testing PC images using Image Centre and Ghost.
Supported more than 50 users and remote, Backup administration, On-Call (24x7).
Responsible for third-level support for all server related issues.
Participated in complete system builds, upgrades, migrations, code deployments and patch management.
Implemented security policy and virus protection.
Administered change management related to server upgrades and software installation.
Prepared and maintained documentation of technologies, standards and procedures.
Provided technical support for hardware/software configurations and applications.
Administered and supported local/LAN printers, LAN IDs in Novell.
Administered/provided troubleshooting MS Outlook.
Utilized Remedy for call logging.
Day-to-day support on Windows Server and backup/restoration
Technical Skills Details.
Connectivity & Hardware: Cisco 3900, Cisco 2900 Cisco 1900, Cisco 800, Cisco Catalyst Series Switches, Exchange Servers, DNS Servers, DHCP Servers, Web Servers Ethernet, Fast Ethernet, WAN, LAN, TCP/IP, RAID systems, Cisco ASA 5500. Protocols: RIP, RIPv2, OSPF, EIGRP, BGP, VTP, SNMP, SNMPv3, SMTP, ARP, TCP, UDP, Static Routing, Stub Routing, VLAN Trunking, Multi-Area OSPF. Switching Technologies: VLAN, VTP, HSRP, STP, SVI, CEF, Etherchannel, BPDU, Portfast, GLBP, and VRRP. Network Technologies: CDP, Frame-relay, PPP, Access Control List (ACL), Network Address Translation (NAT), Port Address Translation (PAT), OSPF Virtual links, RIPng. Security Technologies: AAA, IPS/IDS, TACACS+, RADIUS, SSH, VACL, PVLAN, Firewall, VPN, Tunneling, Cisco ACS, Pix, IPSEC, DMZ. Voice Technologies: VoIP, IP Phone, Catalyst.
Expert in design and management of Microsoft Windows 2003/2008/2012 Server solutions.
Expert in Active Directory, MS Exchange 2007/2010 Server, MS ISA Server, MS Forefront Tmg.
Expert in Installing, Configuration, Maintenance and Troubleshooting for Microsoft Servers (DHCP, DNS Servers, ISA Server, Forefront Server Exchange Server, Active directory Server, Application Server Webserver, Terminal Server).
Expert in virtualization Servers. Hyper-V and VMware Server & Software.
Expert in various network technologies and tools including LAN, WAN, TCP/IP, WLAN, Routing, Switching, DNS, DHCP, IIS Routers and switches Configurations. (Cisco, and other trademarks Routers)
Experience with 3rd party packages including Antivirus, Firewalls, Backup tools, etc.
Restoring and backup for all Date, log files & Information.
Expert in Creating Arrays and Edges for Servers and Clustering the Network.
Expert in Establishing Radius Authentication servers and load balancing the Networks traffic.
Expert in Maintenance and installation for all kind of operating systems and Pc’s and laptop.
Expert in various network monitoring tools.
Experience in web design and hosting solutions (HTML, Flash, etc.)
Expert in installation of CCTV & IP cameras systems.
Good Knowledge of Installing and configuration SQL Server and connecting it to Different Database Structure.
Expert in Configuration Raid 0 Raid1, Raid 5, Raid10.
Good knowledge of SAN Technology and its Concepts and how to Work with it.
Expert in hardware diagnostics.
Expert in network troubleshooting.
Experience in MS Office programs and solutions.
Fluency in English.
Excellent social skills, Technical documentation, Research skills.
December 2009/2010: Bachelor's degree, Networking and communication programming and Maintenance GPA: very good Attended Cisco Certified Network Associate (CCNA) course 2010. Attend Microsoft Certified technology specialist MCITP 2010. (Certified) Attended Microsoft Certified Solution Expert MSCE 2009. (Qualified) • Cisco Certified Network Professional CCNP (Qualified) • Cisco Certified Network Associate -- Voice CCNA -- Voice • Cisco Certified Network Associate -- Wireless CCNA -- Wireless • Cisco Certified Network Associate -- Security CCNA -- Security • Cisco Certified Network Associate CCNA