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Mohammad Abu Dawwas

Customer Service Representative·Extensya

Jordan

Bachelor's degree, Cyber Security

Work experience

Total years of experience: 0 years, 2 months

Customer Service Representative

November 2025 - December 2025

Extensya

Zarqa, Jordan

November 2025 - December 2025

Managed inbound customer inquiries exclusively via email in a fast paced environment
Handled ticketing systems, resolved complaints, and ensured accurate data entry
Maintained high Quality Assurance scores by drafting clear, professional, and error free responses

Company industry:: Call Centers & Customer Care Outsourcing

Education

Jerash University

December 2028