Customer Service
Zara Azadeia Group
مجموع سنوات الخبرة :8 years, 6 أشهر
Customer Service - Zara Azadeia Group May 07 - Present
Dubai, United Arab Emirates
I've learned a lot and earned great experience in handling all types of customers. My responsibility is to maintain a clean, neat and orderly work environment. I'm mainly in charge of showing our customers various colors and models, describe to them our products' features and demonstrate their use. I have successfully completed and passed the Manager-In-Training (M.I.T.) program, provided and organized by our management, which qualifies me to the Assistant Manager position.
Real Estate Agent Ocean View Real Estate Feb 11-DEC 12
Sales Executive - Fashion Retail Apr 05 - Jul 06
Beirut, Lebanon, Several Stores
Reporting to the branch manager, my main responsibilities were likely to include: • Delivering excellent customer service and retail performance on daily basis
• Maintaining the merchandising and housekeeping standards of the stores
• Monitoring fashion trends and competition, and handling clients from A to Z for both, bulk & individual sales up to date with all new styles.
• Monitoring company's & competitors' news & ads
• Contacting clients through e-mails, faxes & sales calls in case of any coming-up promotion or offer
• Providing high customer service to achieve high & competitive service standards & target
• Taking down meeting minutes and draft meeting contact reports
Waiter - Oceana Resort Jun 03 - Sep 04
Saida, Lebanon
Serving customers was the main concern. I've worked there as waiter for two successive summers 2003 & 2004, during which I was still in school. Although I knew it was a temporary job, I have to admit that career has given me a lot of knowledge and experience in customer service.
Jewelry Design Execution 2006 Lebanese-European Technical College (CLET), Beirut, Lebanon
Abdel-Nasser High School, Beirut, Lebanon
Lebanese High School 2004