Internal Control Unit Head - Branches Follow Up
Bank Of Jordan
مجموع سنوات الخبرة :17 years, 9 أشهر
-oversees the administrative and executive jobs subsidiaries and ensure efficient implementation of the mechanism of action required speed and accuracy
-Ensure the application of new working procedures and adjustments in line with the services and products provided
- Provide recommendations and proposals to senior management for the development of work procedures
- giving training sessions for branch staff in policies andprocedures
- raise the level of performance of the branches and their ratings during the follow-up reports and periodic visits and compare the results of the inspection reports and internal audit
- Follow-up requests branches sticking with the administration departments
- Participate in Preparing Branches Risk Profile with compliance department
-Periodically check the compliance of branches policies and procedures adopted
- Clarify the obstacles to commitment and coordinate with the parties concerned to overcome in order to achieve efficient workflow processes
- Verification of compliance with job description and operational model adopted to achieve the internal organization
- Provide periodic reports on the unity of follow-up branches and its achievements and to make recommendations and proposals
- Participation in the work distribution branches
Responsible for teller employees.
Customer service issues.
Responsible for giving approvals and powers
Responsible for ATM
Matching funds for staff and daily branch
Responsible for customer service staff
Responsible for giving approvals and powers
Responsible for ATM
Work daily reports to the Director Issuing bank transfer
Perform service in a profesional way to all customers
Dealing with cash
Responsible for ATM
Knowing bank's new products and procedures
customer service issues
Take standards training about customer service, food and beverage
Good grade