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MOHAMMAD AL-MALLAD, Customer service assistance/ Health And Safety Representative

MOHAMMAD AL-MALLAD

Customer service assistance/ Health And Safety Representative

Majid Al Futtaim LLC

Location
Jordan - Amman
Education
Bachelor's degree, Tourism Management
Experience
11 years, 2 Months

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Work Experience

Total years of experience :11 years, 2 Months

Customer service assistance/ Health And Safety Representative at Majid Al Futtaim LLC
  • Jordan - Amman
  • My current job since March 2013

Health and safety representative work to protect people's health and safety by making sure that risks in the workplace are properly controlled. They ensure employers comply with all aspects of health and safety laws and that workplaces are not the cause of ill health, injury or even death.
They do this by inspecting business premises, advising employers and investigating accidents, and customer service assistance at the store.

Education

Bachelor's degree, Tourism Management
  • at HASHEMITE UNIVERSITY
  • December 2015

A program that prepares individuals to manage travelrelated enterprises and related convention and/or tour services. Includes instruction in travel agency management, tour arranging and planning, convention and event planning, travel industry operations and procedures, tourism marketing and promotion strategies, travel counseling, travel industry law, international and domestic operations, and travel and tourism policy.

High school or equivalent, Scientific
  • at ShokriS.High school
  • January 2011

Specialties & Skills

Customer Service
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Problem Solving
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Teamwork
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Team Player
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CUSTOMER SERVICE
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PUBLIC SPEAKING
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Delivering front line safety education and training
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Microsoft office
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Creative Mind
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Languages

Arabic
Expert
English
Expert
Spanish
Intermediate
French
Beginner

Training and Certifications

Behavioral Safety Training (Training)
Training Institute:
Majid Al Futtaim leisure and entertainment
Date Attended:
September 2013
Duration:
2 hours
Work In Tourism (Certificate)
Date Attended:
February 2012
Valid Until:
January 9999
Fire Marshal Training (Training)
Training Institute:
Majid Al Futtaim
Date Attended:
September 2013
Duration:
2 hours
First Aid Training (Training)
Training Institute:
Jordanian Civil Defense
Date Attended:
March 2013
Duration:
20 hours
Skills of success (Certificate)
Date Attended:
January 2012
Valid Until:
January 9999
Health And Safety Representative Training (Training)
Training Institute:
Majid Al Futtaim (Dubai)
Date Attended:
April 2014
Duration:
7 hours
Health and Safety awareness training 1 (Training)
Training Institute:
Majid Al Futtaim
Date Attended:
September 2013
Duration:
7 hours
Health And Safety Awareness Training 2 (Training)
Training Institute:
Majid Al Futtaim (Taj Lifestyle)
Date Attended:
June 2014
Duration:
7 hours
Galileo (Training)
Training Institute:
Future world center
Date Attended:
February 2014
Duration:
30 hours

Hobbies

  • Reading
    novels and literature, specifically from specific favorite writers.
  • Traveling
    I went to United Arab Emirates(Dubai) 3 times. I studied Tourism Management hoping it would help me finding job or opportunities to go abroad and discover new places.