MOHAMMAD ALMATLAQ

Owned and operated two successful retail stores specializing in telecom and tobacco.
Managed sales operations, budgets, and staff while ensuring top- tier customer satisfaction.
Improved operational efficiency by 30% and maintained strong profit margins.

Independently traded and analyzed Forex, commodities, indices, and U.S. equities.
Applied technical and fundamental analysis to identify profitable opportunities and manage
portfolio risk.
Utilized MetaTrader 4/5, TradingView, Robinhood, and Webull to execute trades, track
performance, and manage positions.
Developed strong understanding of market behavior, liquidity, spreads, and order execution.
Studied the business side of the forex industry, including client acquisition funnels, IB and
affiliate systems, lead generation, and CRM conversion metrics.
Familiar with sales funnels used by forex brokerages — from cold calling and lead qualification
to account funding and client retention.
Skilled in explaining trading products, leverage, margin, and risk management to clients and
investors.
Deep knowledge of KYC/AML compliance, onboarding processes, and retention tactics for
long- term trader engagement.
Leveraged financial market experience to sharpen sales psychology, negotiation, and investor
relationship management.

Area Manager / General Manager | Nov 2019 - Present
• Directed operations across multiple retail stores in Atlanta, driving consistent growth.
• Surpassed sales goals by up to 400% through staff training, analytics, and marketing.
• Managed hiring, payroll, scheduling, and compliance for diverse store teams.
• Led new store openings — site selection, staffing, marketing, and launch execution.
• Enhanced customer service, improving satisfaction and retention rates.
KGS Technology Group Inc - Atlanta, GA
MSBI Developer | Feb 2019 - May 2020
• Developed ETL packages using SSIS to integrate data from multiple sources into data warehouse systems.
• Created and deployed reports and dashboards using SSRS and Power BI for internal stakeholders.
• Collaborated with business analysts to define KPIs and reporting requirements.
• Worked on performance tuning of SQL queries and database optimization.

Directed multi- store telecom operations and managed all business development initiatives.
Delivered 400% revenue growth and achieved 120- 130% of annual sales quota.
Built, trained, and supervised 30+ sales professionals across multiple states.
Negotiated with carriers and vendors to improve gross margin and service offerings.

Designed and implemented Power BI and SSRS dashboards for executive- level analytics.
Conducted SQL- based data analysis to optimize performance tracking and reporting accuracy.

Managed telecom enterprise accounts and exceeded recurring sales targets.
Enhanced customer loyalty through effective service and account management.

Closed $1.5M+ in enterprise IT and telecom contracts with major accounts.
Delivered SAP ERP/CRM and Microsoft Dynamics solutions.
Managed RFP/RFI submissions and established long- term reseller partnerships.

Conducted market analysis and contributed to technology product strategies.