محمد النجار, Senior Customer Services Representative

محمد النجار

Senior Customer Services Representative

Islamic Finance Company

البلد
الأردن - عمان
التعليم
بكالوريوس, Business Administration
الخبرات
3 years, 11 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :3 years, 11 أشهر

Senior Customer Services Representative في Islamic Finance Company
  • الإمارات العربية المتحدة - دبي
  • يناير 2017 إلى أغسطس 2020

• Bank Reconciliation.
• Ministry Of Labour Documents Processing with Wages Protection System.
• Labour Guarantee Issue for Labour.
• Make Invoices, Quotations, L.P.O. and any type of Request Letter.
• Make Daily Income & Expense Report.
• Selling G-2 E-Dirham Card & Recharge.
• Customer Dealing.
• Issuing Credit Cards .
• Sales Marketing.
• Investment Deposits.
• To arrange meetings / prepare files for meetings.
• To pass on messages / instruction from management to the concerned section.
• To draft miscellaneous letter, report, office memos, faxes etc.
• To maintain proper filing system.
• Official correspondence.
• To check the account system.
• Prepare salary sheet, cash book and expense sheet.
• Maintenance of Documents.
• Action on Commencement of New Session.
• Prepare Daily Reports and maintain the Daily Accounts
• Handling Correspondence, Tenders, Documents, Quotations, Invoices & Purchases

Customer service في Cairo Amman Bank
  • الأردن - اربد
  • مارس 2014 إلى مايو 2014

Receiving inquiries and complaints received from customers and deal with the sensitivity to suit the nature of his work.

الخلفية التعليمية

بكالوريوس, Business Administration
  • في Yarmouk University
  • يونيو 2014

Business Administration : It is a specialty skill that earns interested in organizing resources

الثانوية العامة أو ما يعادلها, Management information
  • في KHALID BIN ALWALEED SCHOOL
  • يونيو 2009

Specialties & Skills

Customer Service
office work
Proficiency in working on programs Word, Excel, PowerPoint
The ability to communication skills with different patterns of people
The ability to work with teams
Ability to manage time
The ability to learn quickly
Proficiency in working on the Internet
Good knowledge in computer assembling, installation, upgrading & trouble shooting
having good Typing speed
Excellent in Office Administration / Payroll / Can do Self-correspondence
Tactful and can easily mix with people / Initiative & responsible natured
Friendly, Sociable and hardworking / Can easily mix with people
marketing
accounting
teamwork
team leadership
problem solving
team management
operation
outlook
microsoft powerpoint
web development
office administration
purchasing

اللغات

الانجليزية
متوسط
العربية
اللغة الأم

التدريب و الشهادات

ICDL (الشهادة)
تاريخ الدورة:
January 2015
صالحة لغاية:
January 9999
Project Management (الشهادة)
تاريخ الدورة:
November 2014
صالحة لغاية:
January 9999
Yarmouk University (تدريب)
معهد التدريب:
Cairo Amman Bank
تاريخ الدورة:
March 2014
المدة:
30 ساعة
Management Skills (الشهادة)
تاريخ الدورة:
May 2014
صالحة لغاية:
January 9999
Human Resources (الشهادة)
تاريخ الدورة:
October 2014
صالحة لغاية:
January 9999

الهوايات

  • Computing , Swimming , Puzzles , Football , Chess , Socialising with friends , Squash
    Contribute to good customer service * Increasing the satisfaction of existing customers * Solving a problem or challenge * Saving money * Saving time *