Mohammad Alnajjar, Senior Customer Services Representative

Mohammad Alnajjar

Senior Customer Services Representative

Islamic Finance Company

Lieu
Jordanie - Amman
Éducation
Baccalauréat, Business Administration
Expérience
3 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :3 years, 11 Mois

Senior Customer Services Representative à Islamic Finance Company
  • Émirats Arabes Unis - Dubaï
  • janvier 2017 à août 2020

• Bank Reconciliation.
• Ministry Of Labour Documents Processing with Wages Protection System.
• Labour Guarantee Issue for Labour.
• Make Invoices, Quotations, L.P.O. and any type of Request Letter.
• Make Daily Income & Expense Report.
• Selling G-2 E-Dirham Card & Recharge.
• Customer Dealing.
• Issuing Credit Cards .
• Sales Marketing.
• Investment Deposits.
• To arrange meetings / prepare files for meetings.
• To pass on messages / instruction from management to the concerned section.
• To draft miscellaneous letter, report, office memos, faxes etc.
• To maintain proper filing system.
• Official correspondence.
• To check the account system.
• Prepare salary sheet, cash book and expense sheet.
• Maintenance of Documents.
• Action on Commencement of New Session.
• Prepare Daily Reports and maintain the Daily Accounts
• Handling Correspondence, Tenders, Documents, Quotations, Invoices & Purchases

Customer service à Cairo Amman Bank
  • Jordanie - Irbid
  • mars 2014 à mai 2014

Receiving inquiries and complaints received from customers and deal with the sensitivity to suit the nature of his work.

Éducation

Baccalauréat, Business Administration
  • à Yarmouk University
  • juin 2014

Business Administration : It is a specialty skill that earns interested in organizing resources

Etudes secondaires ou équivalent, Management information
  • à KHALID BIN ALWALEED SCHOOL
  • juin 2009

Specialties & Skills

Customer Service
office work
Proficiency in working on programs Word, Excel, PowerPoint
The ability to communication skills with different patterns of people
The ability to work with teams
Ability to manage time
The ability to learn quickly
Proficiency in working on the Internet
Good knowledge in computer assembling, installation, upgrading & trouble shooting
having good Typing speed
Excellent in Office Administration / Payroll / Can do Self-correspondence
Tactful and can easily mix with people / Initiative & responsible natured
Friendly, Sociable and hardworking / Can easily mix with people
marketing
accounting
teamwork
team leadership
problem solving
team management
operation
outlook
microsoft powerpoint
web development
office administration
purchasing

Langues

Anglais
Moyen
Arabe
Langue Maternelle

Formation et Diplômes

ICDL (Certificat)
Date de la formation:
January 2015
Valide jusqu'à:
January 9999
Project Management (Certificat)
Date de la formation:
November 2014
Valide jusqu'à:
January 9999
Yarmouk University (Formation)
Institut de formation:
Cairo Amman Bank
Date de la formation:
March 2014
Durée:
30 heures
Management Skills (Certificat)
Date de la formation:
May 2014
Valide jusqu'à:
January 9999
Human Resources (Certificat)
Date de la formation:
October 2014
Valide jusqu'à:
January 9999

Loisirs

  • Computing , Swimming , Puzzles , Football , Chess , Socialising with friends , Squash
    Contribute to good customer service * Increasing the satisfaction of existing customers * Solving a problem or challenge * Saving money * Saving time *