IT Officer
Jordan Dubai Islamic Bank
مجموع سنوات الخبرة :10 years, 1 أشهر
• Projects:
- Project Manager and Liaison officer of RTGs& DEPO/X projects with CBJ.
- Project Manager of ATMs update to Windows 7 project.
- Project Manager of Applying PCI DSS Requirements on All ATMs.
- Team leader of E-Channels updates Project
- Team leader of ACH project with CBJ.
- Team member of create ATM Switch.
- Team member of FATCA project.
- Team member of Automated System for Shari'a Department
• ATM:
- Administrator, monitoring, full support, analysis issue and solve that, apply all certification requirements and installing new machines from A to Z.
- Increase the number of ATMs by more than 45% from (18 to 37) devices.
- Increase availability for ATMs from 85.5% to 99.1%.
- Update Software Application.
• Internet Banking:
- Administration and support for a System at Jordan Dubai Islamic Bank.
- Create users, modify user’s profiles and all authorities, create users rolls authorities.
- Solve all customers’ issues in the system.
- Update version.
• Mobile Banking, SMS, E-statements and Phone banking:
- Administration and support for a System at Jordan Dubai Islamic Bank.
- Create users, modify user’s profiles and all authorities, create users rolls authorities.
- Analysis and solve all customers issues in the system.
- Update version.
- Liaison officer with E-Fwateercom and Madfo3atcom.
• AML Profiling and safewatch system:
- Administration and full support for a System at Jordan Dubai Islamic Bank.
- Create users, modify user’s profiles and all authorities, create users rolls authorities.
- Analysis and solve all System issues in the system.
- Uploaded new list and load AML file manually.
- Create or Edit Workflow.
• SWIFT:
- Administration and support for a System at Jordan Dubai Islamic Bank.
- Create users, modify user’s profiles and all authorities, create users rolls authorities.
- Analysis and solve central operation issues in the system.
- Update and Upgrade version.
• Others:
- Design and edit web site using Microsoft office FrontPage.
- Administrator of AVAYA telephone application.
- Technical Support: Fixing problem either software or hardware, good troubleshooting.
- Project management Report.
- Support all printers’ software’s (Network, USB, Parallel, sharing, Drivers, and more).
- I was big and helpful part of moving JDIB headquarters from Jabal Amman to Abdali.
- Preparation new sex branches.
Installation and Implementation of ERP system in service companies (case study Quqa Group-Amman)
- ISO and management training
- Support system
- analysis and solving application issues
تقدير جيد في هندسة البرمجيات
