Mohammad Al-Rwaidan - MBA

• Responsible for proposing an overall budget, delivering monthly revenue forecasts.
• Planning and developing the right marketing strategy to get the product noticed by the target
audience.
• Supervising and directing employees in their day-to-day tasks.
• Brief and train the sales force at quarterly sales meetings to create product awareness and
demand.
• Set product pricing for new product releases to meet revenue and profitability goals.
• Briefing the press and analysts, press releases and going on press campaigns.
• Performing and arranging successful product demonstrations for customers.
• Market research and developing the core positioning and messaging for the product.

• Responsible for diagnosing and resolving hardware, software and end users problems.
• Acting as the first point of contact for all IT and technical queries.
• Developing the infrastructure and systems to meet the company needs.
• Working within a TCP/IP network environment, including DHCP, DNS and Ethernet
involved in the rollout of software updates and patches.
• Investigate specialist and complex IT support issues.
• Communicating with third party technical specialists.
• Configuring and managing backup and restore procedures.
• Identifying and reporting on the budgetary implications of IT projects and upgrades.
• Provide secondary support for LAN administration.
• Responsible for allocating work to junior staff and induction training for new staff.
• Deploying new hardware, server backups and evaluating new software and security risks.
• KSA, branch support (IT).

• Preparing multimedia content for all operators.
• Preparing and converting audio files to specific formats for each operator.
• Uploading audio files to specific operators.
• Preparing audio files for RBT with specified format for each operator.