OPERATION MANAGER
zadcom
Total des années d'expérience :25 years, 7 Mois
1- I, m founder and planer of business from a to z for multi activites in company retail supermarkets, food clinic, hotel, gym, training center, the policy of consumer goods and organic consumer in regional.
2- Manages the growth and success of the team
3- Coordinates activities that affect operational decisions and business requirements.
4- Responsible for the production, procurement, and planning of daily operations
5- Communicates with all relevant employees to ensure delivery times are met
6- Report to GM.
7- Plans, schedules, and reviews workload and manpower to make sure targets are being met on a cost-effective basis
8- Manages the stock control, and checks that inventory records are accurate
9- Ensures the team has Creates a detailed schedule based on strict deadlines
10- Monitors all services standards
11- •Makes sure the working environment maintains access to quality
12- . Supervises and coordinates all activities relating to company-operated stores. Ensures a working environment with fair and equal treatment of all employees.
13- Works closely with Merchandising, Facilities, HR, Recruitment, IT and other groups to ensure all related retail programs are effectively and efficiently implemented in timely manner
14- Ensures Store Operations Manual is kept current and that operational policy and procedures are adhered to. Works with appropriate personnel to establish and/or revise new policies and procedures that govern store employee expectations and company procedures. Has overnight in the development, implementation and maintenance of appropriate new-hire and on-going training programs in support of SOM and company policies and procedures
15- Communicates implements and assists in the development of retail programs to achieve maximum growth and profit potential
16- Develops, overseas and participates in business review process. Coordinates and leads quarterly Retail Meeting.
17- Establish short term and long term goals. Prepares budgets, forecasts and variance reports. Establishes and monitors expense controls as dictated by budget guidelines. Assists in review and analysis of designated business processes and practices, to develop key strategic business partnerships in the market, identifies opportunities for improving overall company efficiency and performance.
18- Monitor the activities of the customer service department of retail outlets to ensure a satisfied client
19- Contact store managers and other retail staff to communicate relevant information.
20- Create ERP with all infra structure need it for orgonize the department.
21- Visit retail establishments to ensure efficient and effective management as well as high performance sale
22- Develop policies for the merchandising of goods in retail stores
23- Monitor inventory levels to determine the need for stock supply at each retail outlet with control shrinkage.
24- - Set and regulate product pricing using results of market and demand analysis
25- Listen to customer complaints to address & resolve their issues- Evaluate operational and financial records to determine sales performance of astore
26- Listen to customer complaints to address & resolve their issues- Evaluate operational and financial records to determine sales performance of a store
27- Guide the purchasing department policy for rental on shelf and the ABC
contract for suppliers
MANAGE ALL SALES OPERATION AND TARGETS AND SATISFY THE CUSTOMERS AND DISTRIBUTION AND RETAIL AND MODERN TRADE AND WHOLE SALES AND . CATREEN WITH TEAM
1-Manage and motivate huge teams to meet sales targets and ensure efficiency.
2- Negotiation and finalize the yearly (ABC) contract (fixed amount …repte, slide target …etc)
3- Fixed and review the target and the growth of sales.
4- Plan and control the promotion with customers and what markets requirement.
5-Playing an integral role in new business pitches and hold responsibility for the effective on boarding of new clients.
6-Responsible for the development and achievement of sales through the direct sales channel.
7-Focusing on growing and developing existing clients, together with generating new business
8-Act as the key interface between the customer and all relevant division
9-Reduce the shrinkage and near expire
10-Focus on collection by follow up with customers to pay on time.
11-Strong account management and relationship building skills.
12-Respect and believe that work done by team.
13-Partner with national account manager and strategic account manager to optimize opportunities.
14-Monitors, reports on and reinforces pull -through efforts to assure optimization of identified opportunities .
15-Develops and executes pull-through plans with field sales counterparts after access is achieved.
16-Plan and coordinate with logistic team .
17-Follow the supervisor branch on daily basis
18-Establishes productive, professional relationships with key personnel in assigned customer accounts.
19-Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a one and three-year period.
20-Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
21-Study and analysis competitor in the markets .
22-Increase the visibility of product in markets share.
23-Prepare the quarterly forecasting sales rolling .
24- manage all general trade and distribution with rout plan for cash van and monitor the sales .
25- manage all whole sales and catreen
26- manage the promotion inmarkets and how we can creat new promotion depent on markets requrements
MANAGE ALL NEW OPENING HYPERMARKET AND BUISNISS CYCLE AND BRANCHES AND LOGISTIC AND SUPPLY CHAIN ORDERS INVENTORY...ETC OPERATION AND SYSTEMS.
MANAGE ALL BRANCHES IN WEST AREA MALE AND FEMALE AS FULL ADMINSTRATOR (FINACE, TRAINING, SALES, CUSTOMERS, EXAMINATION AND ALSO THIS COPPANY HAS SALES FOR SOFT WARE AND H/W
MANAGE ALL DEPARTMENT OF COMPUTER AND TEAM AND TRAINING AND CORSES AND EXAMINATION
درجة بكالوريوس في علوم الحاسب الالي