Vice President
Al Mahalla Heart Center, Al Mahalla Al Kubra, Egypt
Total years of experience :32 years, 3 Months
Hospital Operations Management:
* Efficiently Managing the all Hospital Aspects(Medical, non Medical) to meet Patients needs and satisfactions (150 beds).
* Efficiently Managing the all Medical departments of the Hospital .
* Leading, training & monitoring the performance of hospital team members (500) to ensure efficiency in patients satisfaction.
* Handling marketing and hospital operations for achieving increased hospital growth & profitability.
* Identifying new clients, generating business from new accounts & developing them to achieve consistent hospital profitability.
* Building and maintaining healthy business relations with major clients, ensuring maximum customer satisfaction by achieving quality norms.
* Evolving strategies to achieve desired hospital business objectives & implement recognition campaigns for enhancing motivation.
* Building brand focus in conjunction with hospital operational requirements. Ensuring maximum brand visibility and capture optimum market shares.
* Identifying and developing channel partners for achieving hospital business volumes, consistently and profitably.
Import, export and Supply chain activities
Supply Chain Operations Management:
* Tracking and maintaining the best inventory levels in the stores for all items required.
* Generating purchase orders as and when inventory levels reach reorder levels.
* Efficiently managing the inventory levels, for ensuring ready availability of material to meet customer needs and sales targets.
* Handling sourcing through identification of cost effective suppliers for procurement with an aim of improving quality & reliability.
* Budgeting funds for procurement and sourcing of materials ensuring optimum utilization of materials & maximum cost savings.
* Developing sufficient number of reliable and reputed sources of supply for different items required.
* Steering strategic sourcing through identification of cost effective vendors/suppliers for procurement with an aim of reducing cost while improving quality & reliability.
* Carrying out vendor localization/ indigenization for curtailing costs of materials as well as negotiating the terms of credit with vendors as well as the cost of material required.
* Leading, training & monitoring the performance of team members to ensure efficiency in supply chain operations and customer satisfaction.
* Monitoring the entire gamut of supply chain activities involving sourcing, purchasing, inventory management, warehousing, delivery management, monitoring supplier performance, etc.
* Managing supply chain operations for medicine, mother and baby products, cosmetics, perfumes, general items as wheel chairs, medical equipments etc.
* Providing effective customer service and satisfaction along with highest profit margin available in the market.
* Handling a stock of over 20, 000 items and avoiding over / out of stock of items.
* Ensuring fast delivery of all requirements of our customers on time.
* Directing ordering system starting from customers, invoicing department, stores & delivery.
* Skilfully handling new pharmacies with all their requirements.
Sales Operations Management
* Handling marketing and sales operations for achieving increased growth & profitability.
* Identifying new clients, generating business from new accounts & developing them to achieve consistent profitability.
* Building and maintaining healthy business relations with major clientele, ensuring maximum customer satisfaction by achieving delivery & quality norms.
* Identifying and developing channel partners for achieving business volumes consistently and profitably.
* Evolving strategies to achieve desired business objectives & implement recognition campaigns for enhancing motivation.
* Building brand focus in conjunction with operational requirements. Ensuring maximum brand visibility and capture optimum market shares.
Radiology Resident at Ministry Of Health, Egypt
physician at Ministry of Health
Egyptian Board of Healthcare Management , American University of Cairo (AUC)
Egyptian Board of Healthcare Management
International certificate of Chartered Institute of Purchasing and Supply-CIPS
Sales, Management & marketing Diploma from Cambridge College, United Kingdom
1996 Master of Radiology (1st Part), College Of Medicine, Shebin El Koom University, Egypt.
1991 Bachelor of Medicine & Surgery (MBBCH), college of medicine, Tanta University, Egypt.