Mohammad Al Yabrudi

IT Technical Support Engineer à Crystel Co.

• Jordanie - Amman
• Je travaille ici depuis juin 2018

Responsible for diagnosing and troubleshooting software and hardware problems,  install applications and programs, resolving network issues, configuring operating systems and using remote desktop connections to keep workflow of the call center without interruption. Responsibilities include administration of some systems like attendance system and AVAYA CMS dashboard systems.

Technical Support Engineer à Fix-it

• Jordanie - Irbid
• décembre 2016 à janvier 2018

Responsible of providing technical support to clients, tasks included installing and configuring computers & networks, diagnosing hardware/software faults and solving technical problems, either over the phone or face to face.

Technical Support Engineer à AIG

• Jordanie - Amman
• mars 2016 à novembre 2016

Administrating, monitoring, and maintaining the computer systems, Servers, and networks to ensure the smooth running of the systems within the airport, and ensuring that all users are getting the maximum benefits from them

Team Leader: Work Force Planning à Luminary Technologies

• Jordanie - Amman
• janvier 2015 à mars 2016

Android Developer & Software Engineer, leading a team of developers and designer.

Call Center Agent à extensia

• Jordanie - Irbid
• novembre 2015 à janvier 2016

Software Engineer à Smart Digital Programming

• Jordanie - Amman
• août 2014 à novembre 2014

Responsible of developing advanced applications for android platform including all aspects of software development from design to coding and testing.