Technical Support Engineer
Samsung Electronics
Total years of experience :16 years, 4 Months
- Technical Support Engineer for HA ( Home Appliances ) products
team leader for CAC-Group: single package, PAC, duct split and concealed duct .
- Testing units in the calorimeter to confirm cycle spec.
- Making and modifying BOM.
- Preparing 3D drawings using UG-Program.
- Support technical service team by:
• Visiting fields (customers) to analyze and fix the problems in the units.
• Make the proper modification in the model in order to enhance the quality and eliminate the failure in future to achieve the customer satisfaction.
- I had a two months practical experience (25/5/2010- 20/7/2010) in LG Electronics- South Korea/ Changwon City in developing new model of PAC (floor stand AC).
• Perform safety tests for commercial and residential elevators in the fields to insure that they are follow the standards.
• Check the mechanical and electrical specification for the entire elevator system;( Motor, belt, cabinet, contactors, braking system, ..... ).