Manager – Data and Digital transformation
Protiviti Consulting Firm
مجموع سنوات الخبرة :12 years, 7 أشهر
o Consult to know how to use methodologies, tools and techniques to initiate and execute projects.
o Set up project organization, plan and execute projects (waterfall, agile and hybrid projects)
o Planning and leading workshops, Steering Board Meetings
o Feedback of project progress (Monitoring and Controlling)
o Plan, scope and shape organization and behavioral change projects and programs.
o Develop communication, engagement and stakeholder management strategies.
o Have established the Center of Excellence PMO with Compliance Standards in Project Portfolio Management (PMP)
o Responsible for establishing and running the Project Management Office with the objective of ensuring all projects are delivered using a ‘best-practice’ Project Delivery Approach and are delivered within the agreed scope, time, cost and quality.
o Perform leadership for the project, program, portfolio managers and the PMO.
o Support all other board members in chartering or sponsoring projects in their areas of responsibilities.
o Accountable for the strategic initiatives of the organizations, often manifest in enterprise projects, programs, and portfolios.
o Champion culture change and shift the organization toward greater execution excellence
o Establishment of key processes including governance, risk management, implementation methodology, project talent management, and other strategic practices.
o Report to the CEO, and other C-level positions in support of strategic business execution.
o Enforce cross-organizational collaboration between business units across all organizations.
o Align the company’s strategic project objectives and goals with financial resourcing and business plans of individual business unit
o Have established the Center of Excellence PMO with Compliance Standards in Project Portfolio Management (PMP)
o Responsible for establishing and running the Project Management Office with the objective of ensuring all projects are delivered using a ‘best-practice’ Project Delivery Approach and are delivered within the agreed scope, time, cost and quality.
o Perform leadership for the project, program, portfolio managers and the PMO.
o Support all other board members in chartering or sponsoring projects in their areas of responsibilities.
o Accountable for the strategic initiatives of the organizations, often manifest in enterprise projects, programs, and portfolios.
o Champion culture change and shift the organization toward greater execution excellence
o Establishment of key processes including governance, risk management, implementation methodology, project talent management, and other strategic practices.
o Report to the CEO, and other C-level positions in support of strategic business execution.
o Enforce cross-organizational collaboration between business units across all organizations.
o Align the company’s strategic project objectives and goals with financial resourcing and business plans of individual business unit
- Initiate and create all PMO documents.
- Running projects followup and making sure to deliver on time.
- Delivery management.
- Investigate about the project delay reasons and work closely with all teams to close it.
-Good dealing with MS project and create special formulas.
-day-to-day managing of the project at the operational level.
-Ensures that all required resources are assigned to the project and clearly tasked.
-Reports project status and performance in accordance with the agreed format.Reviews deliverers prepared by team before passing to client.
-Manages day-to-day risks & issues, report and escalate risks & issues as appropriate.
-Using the Standard tools and techniques to keep track of people and progress.
-Makes adjustments to the plan as necessary, in order to provide a complete picture of the progress of the project, at any time.
-Schedules and conducts all project communication events and documents the outcomes.
• Maintain requirements backlog by communicating with high profile stakeholders and end users through variance communication channels like: Workshop, Support, and social media.
• Manage development life cycle of projects by collaborating between team and clients in a timely manner.
• Mange the supporting of system end users by defining a technical support process, configuring, and applying it on multiple levels (support, technical, and client) using support team.
• Manage training of system end users by managing and maintaining a training plan of sessions and analyzing feedback from attendees.
• Good dealing with MSProject and Smartsheet.
Key Accomplishments:
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A maintained and trusty relation with client that drives the requirements flow with adequate updates to insure a win/win scenarios.
A help desk system with defined processes that is approved by all stakeholders and meeting SLA.
* Building the QA department
* Managing the Quality resources and activities
* Preparing security code review requirements and reports
* Prepare QA checklists and conduct QA checks on company products
* Work closely with management and departments to review company products
* Managing Support activities related to technical department and provide the needed feedback
* Prepare QA reports
* Managing releases and sending release notes
* Handling the communication with 3rd party integration
* Monitoring and analyzing reports generated data for needed enhancements
* Hands on testing online payments including functional, security, integration and API testing
* Involved in external Audit exercise for the company
* Attending risk management and AML internal training
* Conduct product training and walk through for developed features
* Support multiple projects at the same time.
* Support team members technically.
* Create test plans and time estimates.
* Create User manual, feature guide and release note documents.
* Prepare daily/weekly testing reports.
* Analyze business requirements from the QA point of view.
* Review Activity Diagrams and report Change Requests.
* Write defects Reports.
* Regress fixed defects and modules.
* Understanding of PC, web-based applications, client server systems and MS SQL environments
- More Responsibilities and duties:
* Build directions' business requirements according to management point of view
* Build the process flow of each direction
* Internally audit directions
-Performed Smoke test, System test, Functional, Integration, End to End, User Acceptance testing and Regression testing activities in Test environment and Production support environment.
-Experienced in analyzing Business Requirements and Specifications. Worked with Development team and Business Analysts to analyze the test scenarios and ensure that test requirements are correct and complete.
-Solid Back-end testing experience in writing and executing SQL Queries.
-Knowledge in Software Development Life Cycle (SDLC) like Waterfall, Agile.
-Strong Communication and Interpersonal skills to maintain effective work relationships with all levels of personnel. Clear Understanding of Business Rules and Ability to work as a part of team.
-Developed/Maintained Test Plans, Test Cases, Black Box/White Box Testing, Defect Tracking and Reporting Manual Test environments.
-Managed requirements, test cases and test design using HP Quality Center.
-Prepared test cases and test sets based on the project documentation and requirements.
-Prepared test cases and test sets based on the project documentation and requirements.
-Involved in testing .NET, Flex, Oracle and console applications.
-Good working knowledge of Databases and writing SQL statement.
-Good experience in testing skills of Mobile (iOS & Android) system.
-Good experience in testing skills of Social Network system.
-Good working knowledge on Quality Center tools Professional (HP Application Lifestyle Management for Bug Reporting).
-Good working knowledge on Charles & Fiddler tools.
-Good experience in Training & Development of QC Resources.
-Ability to work under pressure and Identify and escalate problems.
-Good experience in correspond with the clients on TDs.
• B.Sc. in Computer Information Systems (C.I.S), Al Hussein Bin Talal University, Ma'an - Jordan, 2011.
• High School Certificate, Scientific Stream, 2007.