Project Management Specialist
Riyadh Pharma
Total years of experience :17 years, 8 Months
led cross-functional teams responsible for the planning and implementation of technology transfer from Research and Development (R&D) to production
● Prepared project scope (Resources, cross-functional relations/tasks, milestones & timeline).
● Monitored timelines and flagged potential issues to be addressed.
● Co-ordinated with relevant departments to ensure that all required aspects of technology transfer process are met in a timely manner.
● Ensured transfer follows pharmaceutical industry cGMP standards, regulatory and Riyadh Pharma quality requirements in generating and updating supporting documentation.
● Managed smooth transfers of products developed by R&D to production department including oversight of scale up.
● Communicated and coordinated project information between internal and external team members.
● Ensured that quality and regulatory standards are achieved for the projects.
● Developed projects dashboards, status reports and prepared and presented presentations to project stakeholders.
Analyzed business needs and recommended technological solutions and process and procedure improvements for Diesel
Engine Rebuild and Heavy Machinery Repair Center to achieve organizational goals.
● Worked closely with managers and staff to analyze and understand Business processes and requirements to capture
current state.
● Documented processes and operating procedures for continuous improvement.
● Analyzed processes and operating procedures and identified opportunities for improvement.
● Developed standard operating procedures and trained staff to ensure consistent quality and reduce risks.
● Formulated quality assurance process to increase customer satisfaction that resulted in 15% reduction of overhead
cost.
● Maximized number of services offered to customers which increased revenue in first quarter by 10% through the use
of subcontractors.
● Automated manual management processes by implementing and configuring Zoho ERP software in accordance with
business requirements to effectively manage customers, vendors, payroll, inventory, sales, purchase orders and daily
transactions.
● Trained managers and staff in the use and navigation of Zoho ERP software.
● Reduced inventory shrinkage due to paperwork errors and employees theft through automation of inventory
management process.
● Tracked and monitored key performance indicators.
● Gained direct experience in various roles to enable organization of information management.
Delivered classroom training to over 100 end users of Saudi Electricity Company
● Trained end users on new system functionality, business processes and navigation of SAP PM (Plant Maintenance)
module using methodology that included Powerpoint presentations coupled with exercises utilizing SAP training
environment.
● Assessed and tested business processes and scenarios of client on system before each training session to ensure
smooth transition between exercises.
● Relayed system or training material issues to technical team.
● Analyzed training delivery, measured results, and recommended program changes.
● Assisted end-users after Go-Live at power plants to ensure their familiarity with organization's business processes,
workflows and operational procedures.
● Fielded clients’ RFPs by developing and providing technical & commercial proposals and presentations.
● Interfaced with clients and shaped campaigns from concept through implementation, achieving client satisfaction for
consistent ability to reach goals within budget and on time.
● Created project charter and project time and budget plans. Tracked scope, managed clients’ change requests, and
managed risks, budget, costs and quality.
● Supervised subcontractors and coordinated with other contractors to ensure project success.
● Designed campaign for Nadec Foods that led directly to 20% increase in revenue and 5% rise in market share within
quarter.
● Facilitated recurring status meetings and composed weekly status reports.
● Acted as primary System Administrator for multiple clients by maintaining all aspects of their IT needs and
development including networking, server & workstations, software solutions, and IP telephony.
● Developed, built, and maintained Windows Server platform for various markets to law firms, property management,
financial institutions and clinics.
● Built end-user accounts and exchange mailboxes using Windows Active Directory.
● Setup file shares on file servers and assigned permissions; Managed user security and distribution groups in Active
Directory.
● Deployed anti-virus software (McAfee, Symantec-Norton) to client systems using remote consoles and directly at the
workstations.
● Gathered frequent positive client feedback for timely response to issues and direct, professional manner.