محمد الحميدي

HR Policies, Legal Compliance & Government Relations
● Well-versed in Qatar Labor Law, with hands-on experience ensuring full legal compliance in employment contracts, terminations, disciplinary actions, and employee rights.
● Responsible for ensuring the organization complies with all labor legislation and regulatory changes in Qatar.
● Managed all HR-related e-Government platforms including Metrash2, Hukoomi, Qatar Visa Portal, MOI, MADLSA (Labor), QVC, and Baladiya to process work permits, visa applications, medicals, IDs, health cards, and more.
● Acted as the main liaison with governmental bodies for all employee-related formalities and company registrations.
Manpower Planning & Recruitment
● Spearheaded the full-cycle recruitment process from workforce planning to successful onboarding for both technical and administrative roles.

● Successfully conducted multiple high-volume recruitment drives and walk-in interviews for frontline operational roles.
● Coordinated with international and regional recruitment agencies for specialized and senior-level hiring needs.
● Oversaw the complete candidate screening process including aptitude assessments, final interviews, and salary negotiations in alignment with company benchmarks.
Onboarding & Induction
● Developed and conducted comprehensive onboarding programs ensuring smooth integration of new hires into the organization.
● Managed all joining formalities including document collection, systems access setup (attendance, email, internal communication tools), and role-based orientation.
● Assigned mentors and defined key result areas (KRAs) for each new employee in collaboration with department heads.
Performance Management
● Played a key role in driving the performance appraisal process across departments by defining job roles and aligning them with individual KRAs using structured tracking systems.
● Collaborated with leadership to ensure performance reviews were linked to reward and recognition programs.
Compensation & Benefits Administration
● Managed and maintained records related to direct (salaries, allowances) and indirect (medical insurance, transport, leave policies, etc.) employee compensation.
● Supported the annual salary review process and ensured benefit programs were aligned with regional benchmarks and company policy.
Payroll, Attendance & Salary Administration
● Supervised attendance tracking through the company’s time management system and coordinated payroll processing with Finance and IT.
● Ensured accurate monthly payroll by managing records for new hires, exits, unpaid leaves, advances, and other pay elements.
● Handled salary disbursements, bank coordination, and issuance of salary slips.
HR Policies & Compliance
● Drafted, implemented, and regularly reviewed HR policies to align with legal requirements and organizational goals.
HR Administration & Employee Welfare
● Managed administrative responsibilities including offer letters, bank account facilitation, ID issuance, and employee verification reports.
● Conducted background checks and employment verifications for all new hires.
● Addressed employee queries and grievances professionally, ensuring adherence to policies and employee satisfaction.
● Led employee engagement initiatives such as recognition programs, staff events, and wellness activities.
● Maintained up-to-date HR files, MIS reports, databases, and prepared official HR documents (experience letters, salary certificates, etc.).
Exit Management & Final Settlements
● Conducted structured exit interviews to gather feedback and improve employee retention.
● Coordinated full and final settlements with Finance and ensured timely communication with relevant departments.
● Managed disciplinary processes including verbal/written warnings and terminations in compliance with company policy.

HR Policies, Legal Compliance & Government Relations
• Well-versed in Qatar Labor Law, with hands-on experience ensuring
full legal compliance in employment contracts, terminations, disciplinary
actions, and employee rights.
• Responsible for ensuring the organization complies with all labor legislation
and regulatory changes in Qatar.
• Managed all HR-related e-Government platforms including Metrash2,
Hukoomi, Qatar Visa Portal, MOI, MADLSA (Labor), QVC, and Baladiya to
process work permits, visa applications, medicals, IDs, health cards, and
more.
• Acted as the main liaison with governmental bodies for all employee-related
formalities and company registrations.
Manpower Planning & Recruitment
• Spearheaded the full-cycle recruitment process from workforce planning to
successful onboarding for both technical and administrative roles.

Provides generalist support with limited direction from HR Business Partner.
Links and executes site HR policies and procedures supporting the HR strategies.
Guides employees to the HR Customer Service Center for inquiries related to compensation, benefits and payroll, and to EAP for work life balance related inquiries.
Coordinates site-specific requirements and employee feedback with HR Business Partner and CHRO.
Tracks site-specific HR metrics.
Coordinates site employee activities such as dinners, blood drives, picnics, etc; works with Corporate HR to leverage existing services and gain support to implement activity.
Assists departments in identifying the need for employee communications and works with Corporate HR Communications to develop and deliver effective communications to site departments.
Coordinates communication initiatives specific to a department with existing communication mechanisms and ensures that department is aware of existing Corporate HR communication initiatives.
Works with HR Business Partner, managers and employees on employee relations issues including routine and complex issues.
Assists departments to resolve employee issues and develop solutions.
Researches relevant issues in order to provide suggestions and solutions.
Involves Corporate HR Employee Relations/Labor Relations personnel in decision-making strategies.
Supports the development of and implements all elements of the Performance Management program at the site.
Gathers data to ensure site compliance with Performance Management Methodology and use of tools and prepare reports.
Advises department heads in the development of employees to close skill gaps in support of career development.
Facilitates succession planning processes within site departments with a focus on achieving diversity and creating developmental plans for a high performing, productive staff.
Assists the Competency and Performance Management Team in maintaining and gathering information to report competencies at the site.

 Manpower Planning & Recruitment Process:
• Designed and implemented recruitment strategy on internal sourcing from junior to senior level positions, Handling complete recruitment cycle i.e. from Manpower Planning till hiring the suitable candidate.
• Attracting talent through job portals, newspaper advertisements, employee referral scheme, placement agencies, walk ins and headhunting etc, to optimize recruitment cost.
• Conducted number of walk-in drives for entry-level recruitment for semi-voice process.
• Coordinate with recruitment agencies for senior level positions.
• Involved in selection & screening process of face to face interviews for conducting aptitude test, final interview assessment, negotiation on various aspects for Salary, role & position offered.

 Induction & Joining Formalities:
• Plan, organize, and conduct induction programmed, devise the orientation plan for the new joiners.
• Complete the joining formalities i.e. Collect the required documents, creation of login id for attendance /outlook mail/Yahoo IM/Biometric system, introduce and set the KRA for new joiners, design reporting system & assign mentor as per the respective department wise.




 Performance Appraisal:
• Involved in Performance Review process, defined all roles and developed role descriptions which are mapped against KRAs through daily reporting tracker system.
• Managing Appraisal process across the levels and establishing framework for substantiating Performance Appraisal system linked to Reward Management.

 Compensation & Benefits:
• Keep a track of records on Direct compensation refers to monetary benefits offered and provided to employees in return of the services, monetary benefits include basic salary, house rent allowance, conveyance & other allowances
• Indirect compensation refers to non-monetary benefits offered and provided to employees in lieu of the services provided by them to the organization; it includes paid leave Policy, Incentives, transportation allowance, mobile allowance, subsidized health care insurance & food Allowance etc.

 Attendance, Payroll & Salary Administration:
• Maintain the employee attendance in Time Management System and generate the attendance report by online system for the salary process.
• To coordinate with the finance & IT department for monthly payroll system, make necessary entries for new joinees, separation cases, unpaid leave, Comp off leave, salary advances, etc.
• Follow-up with Bank for timely credit of salary & Issuing salary slips.

 HR Policies, Procedures, & Processes:
• Implement, review, redesign and introduce HR policies.
• Keep a track of records to the procedures, processes, formats / forms in line with organizational goals

 HR Administration & Welfare:
• Offer release, bank account opening, ID card coordination, sending details to the support staff.
• Verification of documents and employment screening/background verification of new joined employees i.e. verification report includes: Tenure with the Company, Title of last position held, Starting & ending salary
• Dues with the company, Reason for leaving, eligible for rehire, Attendance, over all Satisfaction of Employment, Behavior with Collogues, etc
• Conducting employee satisfaction survey, designing reward and recognition scheme.
• Clarify the Employee Grievance and various issues/queries on Leave policy, Salary payment.
• Maintain the notice board with the information about “Thought of the Day” message, Employee of the month announcement, articles on weekly and fortnightly basis
• Maintain & Update the Daily/Weekly/Monthly MIS report, HR files and employee information in various reports like employee database, employee CVs, preparing all HR letters and certificates etc.

Organization: Maytas Infra Saudi Arabia (A Joint Venture with Saudi Binladin Group)

3. Organization: Speed for Internet Services
Designation: Customer care Officer
Duration: August, 2005 - September, 2009