Senior HR & Admin Supervisor
Caterpillar
مجموع سنوات الخبرة :18 years, 7 أشهر
Manpower Planning & Recruitment Process:
• Designed and implemented recruitment strategy on internal sourcing from junior to senior level positions, Handling complete recruitment cycle i.e. from Manpower Planning till hiring the suitable candidate.
• Attracting talent through job portals, newspaper advertisements, employee referral scheme, placement agencies, walk ins and headhunting etc, to optimize recruitment cost.
• Complete the joining formalities i.e. Collect the required documents, creation of login id for attendance /outlook mail/Yahoo IM/Biometric system, introduce and set the KRA for new joiners, design reporting system & assign mentor as per the respective department wise.
Performance Appraisal:
• Involved in Performance Review process, defined all roles and developed role descriptions which are mapped against KRAs through daily reporting tracker system.
• Managing Appraisal process across the levels and establishing framework for substantiating Performance Appraisal system linked to Reward Management.
Compensation & Benefits:
• Keep a track of records on Direct compensation refers to monetary benefits offered and provided to employees in return of the services, monetary benefits include basic salary, house rent allowance, conveyance & other allowances
• Indirect compensation refers to non-monetary benefits offered and provided to employees in lieu of the services provided by them to the organization; it includes paid leave Policy, Incentives, transportation allowance, mobile allowance, subsidized health care insurance & food Allowance etc.
Attendance, Payroll & Salary Administration:
• Maintain the employee attendance in Time Management System and generate the attendance report by online system for the salary process.
• To coordinate with the finance & IT department for monthly payroll system, make necessary entries for new joinees, separation cases, unpaid leave, Comp off leave, salary advances, etc.
• Follow-up with Bank for timely credit of salary & Issuing salary slips.
HR Policies, Procedures, & Processes:
• Implement, review, redesign and introduce HR policies.
• Keep a track of records to the procedures, processes, formats / forms in line with organizational goals
HR Administration & Welfare:
• Offer release, bank account opening, ID card coordination, sending details to the support staff.
• Verification of documents and employment screening/background verification of new joined employees i.e. verification report includes: Tenure with the Company, Title of last position held, Starting & ending salary
• Dues with the company, Reason for leaving, eligible for rehire, Attendance, over all Satisfaction of Employment, Behavior with Collogues, etc
• Conducting employee satisfaction survey, designing reward and recognition scheme.
• Clarify the Employee Grievance and various issues/queries on Leave policy, Salary payment.
• Maintain the notice board with the information about “Thought of the Day” message, Employee of the month announcement, articles on weekly and fortnightly basis
• Maintain & Update the Daily/Weekly/Monthly MIS report, HR files and employee information in various reports like employee database, employee CV's, preparing all HR letters and certificates etc.
Full & Final Settlement and Exit Process:
• Conducting exit interview process for resigned, quit / terminated employees
• Coordinate & manage the Full & Final Settlement with the help of finance division and sending circular to other departments at the time of relieving of an employee.
• Analyzed the issue by giving warning through verbally or written by issuing warning letter till termination of employees due to continuous absenteeism, no prior intimation before taking leaves, unable to reach assigned targets, lack of ownership & responsibility etc.
Provides generalist support with limited direction from HR Business Partner.
Links and executes site HR policies and procedures supporting the HR strategies.
Guides employees to the HR Customer Service Center for inquiries related to compensation, benefits and payroll, and to EAP for work life balance related inquiries.
Coordinates site-specific requirements and employee feedback with HR Business Partner and CHRO.
Tracks site-specific HR metrics.
Coordinates site employee activities such as dinners, blood drives, picnics, etc; works with Corporate HR to leverage existing services and gain support to implement activity.
Assists departments in identifying the need for employee communications and works with Corporate HR Communications to develop and deliver effective communications to site departments.
Coordinates communication initiatives specific to a department with existing communication mechanisms and ensures that department is aware of existing Corporate HR communication initiatives.
Works with HR Business Partner, managers and employees on employee relation's issues including routine and complex issues.
Assists departments to resolve employee issues and develop solutions.
Researches relevant issues in order to provide suggestions and solutions.
Involves Corporate HR Employee Relations/Labor Relations personnel in decision-making strategies.
Supports the development of and implements all elements of the Performance Management program at the site.
Gathers data to ensure site compliance with Performance Management Methodology and use of tools and prepare reports.
Advises department heads in the development of employees to close skill gaps in support of career development.
Facilitates succession planning processes within site departments with a focus on achieving diversity and creating developmental plans for a high performing, productive staff.
Assists the Competency and Performance Management Team in maintaining and gathering information to report competencies at the site.
Manpower Planning & Recruitment Process:
• Designed and implemented recruitment strategy on internal sourcing from junior to senior level positions, Handling complete recruitment cycle i.e. from Manpower Planning till hiring the suitable candidate.
• Attracting talent through job portals, newspaper advertisements, employee referral scheme, placement agencies, walk ins and headhunting etc, to optimize recruitment cost.
• Conducted number of walk-in drives for entry-level recruitment for semi-voice process.
• Coordinate with recruitment agencies for senior level positions.
• Involved in selection & screening process of face to face interviews for conducting aptitude test, final interview assessment, negotiation on various aspects for Salary, role & position offered.
Induction & Joining Formalities:
• Plan, organize, and conduct induction programmed, devise the orientation plan for the new joiners.
• Complete the joining formalities i.e. Collect the required documents, creation of login id for attendance /outlook mail/Yahoo IM/Biometric system, introduce and set the KRA for new joiners, design reporting system & assign mentor as per the respective department wise.
Performance Appraisal:
• Involved in Performance Review process, defined all roles and developed role descriptions which are mapped against KRAs through daily reporting tracker system.
• Managing Appraisal process across the levels and establishing framework for substantiating Performance Appraisal system linked to Reward Management.
Compensation & Benefits:
• Keep a track of records on Direct compensation refers to monetary benefits offered and provided to employees in return of the services, monetary benefits include basic salary, house rent allowance, conveyance & other allowances
• Indirect compensation refers to non-monetary benefits offered and provided to employees in lieu of the services provided by them to the organization; it includes paid leave Policy, Incentives, transportation allowance, mobile allowance, subsidized health care insurance & food Allowance etc.
Attendance, Payroll & Salary Administration:
• Maintain the employee attendance in Time Management System and generate the attendance report by online system for the salary process.
• To coordinate with the finance & IT department for monthly payroll system, make necessary entries for new joinees, separation cases, unpaid leave, Comp off leave, salary advances, etc.
• Follow-up with Bank for timely credit of salary & Issuing salary slips.
HR Policies, Procedures, & Processes:
• Implement, review, redesign and introduce HR policies.
• Keep a track of records to the procedures, processes, formats / forms in line with organizational goals
HR Administration & Welfare:
• Offer release, bank account opening, ID card coordination, sending details to the support staff.
• Verification of documents and employment screening/background verification of new joined employees i.e. verification report includes: Tenure with the Company, Title of last position held, Starting & ending salary
• Dues with the company, Reason for leaving, eligible for rehire, Attendance, over all Satisfaction of Employment, Behavior with Collogues, etc
• Conducting employee satisfaction survey, designing reward and recognition scheme.
• Clarify the Employee Grievance and various issues/queries on Leave policy, Salary payment.
• Maintain the notice board with the information about “Thought of the Day” message, Employee of the month announcement, articles on weekly and fortnightly basis
• Maintain & Update the Daily/Weekly/Monthly MIS report, HR files and employee information in various reports like employee database, employee CV's, preparing all HR letters and certificates etc.
Organization: Maytas Infra Saudi Arabia (A Joint Venture with Saudi Binladin Group)
3. Organization: Speed for Internet Services
Designation: Customer care Officer
Duration: August, 2005 - September, 2009
PROFESSIONAL QUALIFICATION: BSc in Finance from Yarmouk University of Business Management and Admin
