Telesales Agent
QSG Group
Total des années d'expérience :3 years, 8 Mois
Obtains client information by answering telephone calls; interviewing clients; verifying information.
Establishes policies by entering client information; confirming pricing.
Informs clients by explaining procedures; answering questions; providing information.
Updates job knowledge by studying new product descriptions,
Accomplishes sales and Company mission by completing related results as needed.
Maintenance for laptops & tablets, installing Softwares and formatting PCs, Mobile Phones, Customers
accounting
Deal with customers via telephone, Internet, e-mail and instant messaging, Handling a variety of
functions, including customer service, technical support, telesales and customer contact.
Monitoring and maintaining the computer systems and networks, Troubleshooting, Technical
Support .
[Al-Balqa Applied University] [Salt] [Bachelors of computer science in information technology] [graduated at 2014]