Restaurant Operations Manager
thabat Company
مجموع سنوات الخبرة :13 years, 7 أشهر
Recruiting, training and supervising staff.
-Setting individual sales target with the sales team.
-Tracking sales goals and reporting results as necessary.
-Overseeing the activities & performance of the sales team.
-Coordinating with marketing on lead generation.
-Recruiting, training and supervising staff.
-Setting individual sales target with the sales team.
-Tracking sales goals and reporting results as necessary.
-Overseeing the activities & performance of the sales team.
-Coordinating with marketing on lead generation.
-Preparing & presenting staffing/sales reports.
-Keeping statistical and financial records.
-P&L Analysis (Creating - Controlling - Planning).
-Cost Control (Food And Non-Food Cost).
-Food Recipes (Preparing From A-Z)
Controls costs by reviewing portion control & quantities of preparation
Minimizing waste; ensuring high quality of preparation.
-Maximizes bar profitability by ensuring portion control.
-Maintains ambiance by controlling lighting, background music, linen
Service, glassware, dinnerware, utensil quality, placement; monitoring
Food presentation and service.
Directed efficient operation of the Co-worker Staff, serving employees.
-Ensured adherence to all official regulations and standards.
-Provided highest level of customer service with professional Attitude.
-Responsibilities included assistant management of 40+ associates Weekly
Schedules, ADP payroll, restaurant purchases & food preparation.
Responsible for hiring, training, evaluating and discipline for the staff.
-Controlled inventory by creating Excel spreadsheets for orders.
-Ensured high standards of customer service observed always.
-Managed all paper product order, cutting costs by using Lean methods.
-Handled customer complaints and queries.
-Motivated staff through acknowledgment of hard work.
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