MIS Officer
NCB Capital
Total years of experience :8 years, 8 Months
Key Responsibilities:
- Manage access database related to customer’s records.
- Generate periodical reports (Daily - Weekly - Monthly).
- Generate Ad-hoc reports.
- Update KPI information.
- Follow up and resolve processing issues related to customers records.
Top Achievements:
- Verify data migration between systems.
- Data cleansing and analysis.
- Staff training.
Systems Experience:
- HEAT (Services Ticketing System).
- Siebel (Advanced Services Ticketing System).
- NCBC workflow system CRS (Customer Records System).
- LETS (Security Trading System).
- ETS (Security Trading System).
- CCR (Centralized Customer Repository).
- Corfax (Mutual Funds System).
- ARAMEX/Info Fort imaging system.
Key Responsibilities:
- Supervise customer’s sites.
- Edit, delete and adding contexts in the web pages.
- Provide the right solutions for customer’s problems by coordinating with our internal team.
- Follow-Up and register domains.
Key Responsibilities:
Provide technical support to banks customers in relation with POS system to solve all existed problems.
Management Information Systems (MIS) is the study of people, technology, and organizations. Everyone who works in business, from someone who pays the bills to the person who hires and fires, uses information systems. For example, a Company could use a computer database to keep track of which products sell best.
