محمد السيد

• Managed major IT projects with full project life cycle experience from conception and implementation, completion and support.
• Specifying business requirements for translation into IT based solutions.
• Initiated system modifications, system expansions and many new systems releases.
• Research and evaluate technology solutions and present recommendations for improved system operations
• Identified, tracked, reported and then resolved any issues or problems in a timely manner
• Enforced project schedules and deadlines - Managed project resources consistently with given timetable.
• Plan, coordinate and conduct multiple complex software Engineering activities, Systems integration and testing, troubleshoot for program errors in existing systems,
• Manage and support other software engineering staff.
• Performed systems analysis and management, provided systems support, designed and improved workflow procedures.
• Work to development, design, support and manage billing system, CRM System, Operation Tracking System, Administration Portal & Other sites.
• Support Bulk Messages from Web to Mobile via SMPP, HTTP Protocol & Web service.
• Support and development Electronic Commerce (Sahara Mall).
• Design and support CRM system (Customer Relations Management).
• Design and support Operation Tracking System (OTS system).
• Integration with SADAD payment system (payment gateway of Saudi Arabia Monetary Agency - SAMA).
• Create and Support SQL Databases, Support Management Team by Created Reports & statistics.
• Create ticket system for eastern passport and other responsibilities.

Example: www.sahara.com (main website)
mall.sahara.com (for E-Commerce)
sadad.sahara.com (for Sadad System)
sms.sahara.com (for bulk SMS)
www.mersali.com (for SMS and MMS Services)
www.mega.net.sa (ADSL Subscriptions)
www.passport.gov.sa (tickets system for E Passports)

And other Sites to connect departments & evaluate performance.

Programming And Support.
working as a part of team to development, testing, integrating components, reports designing, Installation, and Training, supporting the clients Like Accounting Programs, Management Programs and Others.
in addition to Create a new programs
by Visual Basic 6, Visual Basic.Net, SQL Server, Crystal Reports, And Other Technologies . In Some Time Work To Developed Web Pages.

VB.Net programmer.
Working in Accounting, Inventory, Branches, HR and Other Systems.
To Installation Systems, Testing Components, Technical Support, Designing Report, presentation for customers, Presales Services, perform data analysis, testing, debugging, audits, disaster recovery, problem resolution, Research and evaluate technology solutions and present recommendations for improved system operations.
Responsible for maintaining and updating technical documentation for software and systems.
o Technology Uses: Visual Basic.Net, Visual Basic6, Microsoft SQL Server, Crystal Report, Microsoft Access and Other Techniques.