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Mohammad Alshabani, IT Project Manager

Mohammad Alshabani

IT Project Manager·Suhob Integrated Computer Solutions,

Kuwait

Master's degree, International Business

Work experience

Total years of experience: 14 years, 9 months

IT Project Manager

July 2024 - Present

Suhob Integrated Computer Solutions,

Al Kuwait, Kuwait

July 2024 - Present

▸ Lead delivery of multiple software projects, coordinating cross-functional teams including development, QA, and AWS
DevOps.
▸ Drive Agile/Scrum ceremonies: sprint planning, backlog prioritization (Jira), sprint reviews, demos, and retrospectives.
▸ Act as primary liaison between clients and internal teams, ensuring clear requirements, timely feedback loops, and
stakeholder alignment.
▸ Proactively identify risks and impediments, resolving blockers to maintain velocity and delivery commitments.
Company industry:
IT Services
Job role:
Management

IT Project Manager

May 2021 - June 2024

Digital Processing Systems (DPS),

As Salimiyah, Kuwait

May 2021 - June 2024

▸ Managed large-scale government and enterprise IT projects end-to-end, from requirements through deployment.
▸ Built and maintained detailed project schedules using Microsoft Project; created process and architecture diagrams in
Visio.
▸ Facilitated requirements-gathering workshops, documented minutes of meetings, and maintained traceability across
deliverables.
▸ Coordinated Business Analysis and Development teams; cultivated strong relationships with customers and third
party vendors.
▸ Delivered key projects for Kuwaits Council of Ministers, Ministry of Education, Ministry of Health, Direct Aid, and
others.
Company industry:
Software Development
Job role:
Management

System Engineer

October 2018 - November 2020

Abdul Aziz M. T. Alghanim

Al Kuwait, Kuwait

October 2018 - November 2020

▸ Managed and maintained Windows Server environments for government and private-sector clients (MOI, MOJ,
Kuwait University, KISR, Alshaya, Alsayer, ABK, NBK and more), ensuring high availability and performance.
▸ Provided on-site technical support and troubleshooting for Fujitsu server systems; became Certified PrimeQuest
Engineer.
▸ Managed incident lifecycle via ticketing system, achieving consistent SLA compliance.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Information Technology

Technical Support Engineer

March 2017 - September 2018

Grand International Company (GIC),

Al Kuwait, Kuwait

March 2017 - September 2018

▸ Deployed, configured, and supported Mitel IP Telephony solutions (PBX, switches, routers, IP phones) for enterprise
clients.
▸ Diagnosed and resolved complex VoIP/IP telephony issues; completed official Mitel PBX certification training in
Jordan.
Company industry:
IT Services
Job role:
Information Technology

IT Support Engineer Intern

May 2016 - November 2016

24 online

Amman, Jordan

May 2016 - November 2016

• Provide technical support and assistance to customers.
• Building relationships with customers and vendors.
• Learning different kind of technologies.
Company industry:
IT Services
Job role:
Information Technology

Events Organizer

February 2011 - November 2016

IEEE

Amman, Jordan

February 2011 - November 2016

▸ Organized technical events and seminars, developing leadership, team and community engagement skills.
Company industry:
General Engineering Consultancy
Job role:
Management

Education

Lincoln University

January 2026

January 2026

Master's degree, International Business

Malaysia

Lincoln University College

December 2024

December 2024

Master's degree, Master of Business Administration - MBA, International Business

Malaysia

University of Jordan

January 2017

January 2017

Bachelor's degree, Bachelor's degree, Computer Engineering

Jordan

University of Jordan

January 2017

January 2017

Bachelor's degree, Computer Engineering

Jordan

Skills

Cloud Computing

Expert

Oracle SQL

Expert

MS Project

Expert

Project Management

Expert

Windows Server Administration

Expert

project supervision

Intermediate

mep

Beginner

Marketing Management

Intermediate

pc networking

Intermediate

servers

Intermediate

manual testing

Intermediate

Web Project Management

Expert

Market Research

Intermediate

Materials

Intermediate

Marketing Strategy

Intermediate

Problem Solving

Expert

COMPUTER ENGINEERING

Intermediate

INFORMATION TECHNOLOGY

Intermediate

ORACLE SQL DEVELOPER

Intermediate

CLOUD INFRASTRUCTURE

Intermediate

SCRUM SOFTWARE DEVELOPMENT

Intermediate

SOFTWARE DEVELOPMENT

Intermediate

AGILE METHODOLOGY

Intermediate

COMPUTER HARDWARE

Intermediate

system administration

Intermediate

procurement

Intermediate

operation

Intermediate

team management

Intermediate

web development

Intermediate

Digital Marketing

Intermediate

Marketing

Beginner

Negotiation

Intermediate

C (PROGRAMMING LANGUAGE)

Expert

PRIVATE BRANCH EXCHANGE (PBX)

Expert

MANAGEMENT

Expert

MICROSOFT WINDOWS

Expert

SCALE (MAP)

Expert

TECHNICAL SUPPORT

Expert

TELEPHONY

Expert

TROUBLESHOOTING (PROBLEM SOLVING)

Expert

Creativity

Expert

Team working

Expert

Leadership

Intermediate

Active listening

Intermediate

Problem-solving

Expert

Graphic design

Intermediate

teamwork

Expert

agile project management

Intermediate

planning

Intermediate

software project management

Intermediate

program management

Beginner

site supervision

Intermediate

supervising

Intermediate

pmo

Intermediate

programming

Intermediate

ms project

Intermediate

project execution

Intermediate

project planning

Intermediate

project work

Expert

architectural design

Beginner

project estimation

Beginner

Cloud engineer

Beginner

computer hardware troubleshooting

Intermediate

windows server

Expert

sql

Intermediate

telecommunications

Beginner

service delivery

Intermediate

hardware

Intermediate

web design

Beginner

Supply Chain Management

Intermediate

Order

Intermediate

AMAZON WEB SERVICES

Intermediate

CERTIFIED SCRUM MASTER

Intermediate

IT INFRASTRUCTURE

Intermediate

PRODUCT MANAGEMENT

Intermediate

PROJECT MANAGEMENT

Intermediate

Cloud Computing

Expert

Oracle SQL

Expert

Windows Server Administration

Expert

Languages

Arabic

Native Speaker

English

Expert

Memberships

PMI

Project managment

December 2020

Kuwait Society of Engineers

عضو معتمد من جمعية المهندسين الكويتية بعضوية سارية المفعول

January 2018

Training and Certifications

Certifications
Azure Cloud (Coursework)
as
Certified PrimeQuest Engineer
Six Sigma Yellow Belt Certified
Scrum Fundamentals Certified (SFC™)
Oracle Database SQL Certified Associate
Oracle Cloud Data Management Foundations
Oracle Cloud Infrastructure Foundations
Project Management Professional (PMP)®
PMP - Project Management Professional
Dec 2020 - Dec 2026
Oracle Cloud Data Management 2023
Jul 2023
Oracle Cloud Infrastructure 2023
Jul 2023
Oracle Database SQL Certified
May 2023

Hobbies and interests

Photography