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Mohammad Alshabani, IT Project Manager

Mohammad Alshabani

IT Project Manager·Suhob integrated computer solutions,

Kuwait

Master's degree, International Business

Work experience

Total years of experience: 14 years, 8 months

IT Project Manager

July 2024 - Present

Suhob integrated computer solutions,

Sharq, Kuwait

July 2024 - Present

• Managing Multiple IT projects to produce software solutions.
• Follow up with development team, QA team.
• Communicate with Stakeholders.
• Holding meetings with customers if needed.
• Dealing with agile and scrum methodologies including:
◦ Facilitate Sprint Planning Meetings.
◦ Prioritize Backlog using Jira.
◦ Organize sprint review meetings and demos.
◦ Coordinate and track task assignments.
◦ Ensure stakeholders review the work and provide their feedback.
◦ Communicate with vendors if needed.
Company industry:
IT Services

IT Project Manager

July 2024 - Present

Suhob Integrated Computer Solutions,

Al Kuwait, Kuwait

July 2024 - Present

▸ Lead delivery of multiple software projects, coordinating cross-functional teams including development, QA, and AWS
DevOps.
▸ Drive Agile/Scrum ceremonies: sprint planning, backlog prioritization (Jira), sprint reviews, demos, and retrospectives.
▸ Act as primary liaison between clients and internal teams, ensuring clear requirements, timely feedback loops, and
stakeholder alignment.
▸ Proactively identify risks and impediments, resolving blockers to maintain velocity and delivery commitments.
Company industry:
IT Services
Job role:
Management

it project manager

May 2021 - July 2024

Digital Processing Systems

As Salimiyah, Kuwait

May 2021 - July 2024

• Managing multimillion USD large scale projects.
• Create project schedules using Microsoft project software and create diagrams using Visio.
• Follow-up the developers and make sure that they are following the customers feedback.
• Working with stakeholders and note down the minutes of meeting to successfully gather & track the requirements.
• Involved in requirement gathering, analysis & solution design.
• Coordinate with BA & Dev teams, Building and maintaining strong relationships with customers and vendors.
• I took Project Management Professional - PMP certificate.
Company industry:
IT Services
Job role:
Information Technology

IT Project Manager

May 2021 - June 2024

Digital Processing Systems (DPS),

As Salimiyah, Kuwait

May 2021 - June 2024

▸ Managed large-scale government and enterprise IT projects end-to-end, from requirements through deployment.
▸ Built and maintained detailed project schedules using Microsoft Project; created process and architecture diagrams in
Visio.
▸ Facilitated requirements-gathering workshops, documented minutes of meetings, and maintained traceability across
deliverables.
▸ Coordinated Business Analysis and Development teams; cultivated strong relationships with customers and third
party vendors.
▸ Delivered key projects for Kuwaits Council of Ministers, Ministry of Education, Ministry of Health, Direct Aid, and
others.
Company industry:
Software Development
Job role:
Management

System Engineer

October 2018 - November 2020

Abdul Aziz M. T. Alghanim

Al Kuwait, Kuwait

October 2018 - November 2020

▸ Managed and maintained Windows Server environments for government and private-sector clients (MOI, MOJ,
Kuwait University, KISR, Alshaya, Alsayer, ABK, NBK and more), ensuring high availability and performance.
▸ Provided on-site technical support and troubleshooting for Fujitsu server systems; became Certified PrimeQuest
Engineer.
▸ Managed incident lifecycle via ticketing system, achieving consistent SLA compliance.
Company industry:
Catering, Food Service, & Restaurant
Job role:
Information Technology

Technical Support Engineer

March 2017 - September 2018

Grand International Company

Al Kuwait, Kuwait

March 2017 - September 2018

• Providing technical support and assistance to customers in the deployment and use of Mitel
IP Telephony solutions.
• Troubleshooting complex technical issues related to IP telephony systems, ensuring prompt
resolution and customer satisfaction.
• Configuring, installing IP telephony systems and related hardware, including switches,
routers, and IP phones.
• I took official technical training for Mitel PBX systems from Mitel provider at Jordan.
Company industry:
IT Services

Technical Support Engineer

March 2017 - September 2018

Grand International Company (GIC),

Al Kuwait, Kuwait

March 2017 - September 2018

▸ Deployed, configured, and supported Mitel IP Telephony solutions (PBX, switches, routers, IP phones) for enterprise
clients.
▸ Diagnosed and resolved complex VoIP/IP telephony issues; completed official Mitel PBX certification training in
Jordan.
Company industry:
IT Services
Job role:
Information Technology

IT Support Engineer Intern

May 2016 - November 2016

24 online

Amman, Jordan

May 2016 - November 2016

• Provide technical support and assistance to customers.
• Building relationships with customers and vendors.
• Learning different kind of technologies.
Company industry:
IT Services
Job role:
Information Technology

event organizer

February 2011 - November 2016

IEEE

Amman, Jordan

February 2011 - November 2016

Company industry:
General Engineering Consultancy
Job role:
Management

Events Organizer

February 2011 - November 2016

IEEE

Amman, Jordan

February 2011 - November 2016

▸ Organized technical events and seminars, developing leadership, team and community engagement skills.
Company industry:
General Engineering Consultancy
Job role:
Management

Education

Lincoln University

January 2026

January 2026

Master's degree, International Business

Malaysia

Lincoln University College

December 2024

December 2024

Master's degree, Master of Business Administration - MBA, International Business

Malaysia

University of Jordan

January 2017

January 2017

Bachelor's degree, Bachelor's degree, Computer Engineering

Jordan

University of Jordan

January 2017

January 2017

Bachelor's degree, Computer Engineering

Jordan

Skills

Cloud Computing
Expert
Cloud Computing
Expert
Oracle SQL
Expert
Oracle SQL
Expert
MS Project
Expert
MS Project
Expert
Project Management
Expert
Project Management
Expert
Windows Server Administration
Expert
Windows Server Administration
Expert
project supervision
Intermediate
project supervision
Intermediate
mep
Beginner
mep
Beginner
Marketing Management
Intermediate
Marketing Management
Intermediate
pc networking
Intermediate
pc networking
Intermediate
servers
Intermediate
servers
Intermediate
manual testing
Intermediate
manual testing
Intermediate
Web Project Management
Expert
Web Project Management
Expert
Market Research
Intermediate
Market Research
Intermediate
Materials
Intermediate
Materials
Intermediate
Marketing Strategy
Intermediate
Marketing Strategy
Intermediate
Problem Solving
Expert
Problem Solving
Expert
COMPUTER ENGINEERING
Intermediate
COMPUTER ENGINEERING
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
ORACLE SQL DEVELOPER
Intermediate
ORACLE SQL DEVELOPER
Intermediate
CLOUD INFRASTRUCTURE
Intermediate
CLOUD INFRASTRUCTURE
Intermediate
SCRUM SOFTWARE DEVELOPMENT
Intermediate
SCRUM SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
AGILE METHODOLOGY
Intermediate
AGILE METHODOLOGY
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
system administration
Intermediate
system administration
Intermediate
procurement
Intermediate
procurement
Intermediate
operation
Intermediate
operation
Intermediate
team management
Intermediate
team management
Intermediate
web development
Intermediate
web development
Intermediate
Digital Marketing
Intermediate
Digital Marketing
Intermediate
Marketing
Beginner
Marketing
Beginner
Negotiation
Intermediate
Negotiation
Intermediate
C (PROGRAMMING LANGUAGE)
Expert
C (PROGRAMMING LANGUAGE)
Expert
PRIVATE BRANCH EXCHANGE (PBX)
Expert
PRIVATE BRANCH EXCHANGE (PBX)
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
SCALE (MAP)
Expert
SCALE (MAP)
Expert
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
TELEPHONY
Expert
TELEPHONY
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
Creativity
Expert
Creativity
Expert
Team working
Expert
Team working
Expert
Leadership
Intermediate
Leadership
Intermediate
Active listening
Intermediate
Active listening
Intermediate
Problem-solving
Expert
Problem-solving
Expert
Graphic design
Intermediate
Graphic design
Intermediate
teamwork
Expert
teamwork
Expert
agile project management
Intermediate
agile project management
Intermediate
planning
Intermediate
planning
Intermediate
software project management
Intermediate
software project management
Intermediate
program management
Beginner
program management
Beginner
site supervision
Intermediate
site supervision
Intermediate
supervising
Intermediate
supervising
Intermediate
pmo
Intermediate
pmo
Intermediate
programming
Intermediate
programming
Intermediate
ms project
Intermediate
ms project
Intermediate
project execution
Intermediate
project execution
Intermediate
project planning
Intermediate
project planning
Intermediate
project work
Expert
project work
Expert
architectural design
Beginner
architectural design
Beginner
project estimation
Beginner
project estimation
Beginner
Cloud engineer
Beginner
Cloud engineer
Beginner
computer hardware troubleshooting
Intermediate
computer hardware troubleshooting
Intermediate
windows server
Expert
windows server
Expert
sql
Intermediate
sql
Intermediate
telecommunications
Beginner
telecommunications
Beginner
service delivery
Intermediate
service delivery
Intermediate
hardware
Intermediate
hardware
Intermediate
web design
Beginner
web design
Beginner
Supply Chain Management
Intermediate
Supply Chain Management
Intermediate
Order
Intermediate
Order
Intermediate
AMAZON WEB SERVICES
Intermediate
AMAZON WEB SERVICES
Intermediate
CERTIFIED SCRUM MASTER
Intermediate
CERTIFIED SCRUM MASTER
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
PRODUCT MANAGEMENT
Intermediate
PRODUCT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
Cloud Computing
Expert
Cloud Computing
Expert
Oracle SQL
Expert
Oracle SQL
Expert
Windows Server Administration
Expert
Windows Server Administration
Expert

Languages

Arabic
Native Speaker
English
Expert

Memberships

PMI

Project managment

December 2020

Kuwait Society of Engineers

عضو معتمد من جمعية المهندسين الكويتية بعضوية سارية المفعول

January 2018

Training and Certifications

Certifications
Azure Cloud (Coursework)
as
Certified PrimeQuest Engineer
Six Sigma Yellow Belt Certified
Scrum Fundamentals Certified (SFC™)
Oracle Database SQL Certified Associate
Oracle Cloud Data Management Foundations
Oracle Cloud Infrastructure Foundations
Project Management Professional (PMP)®
PMP - Project Management Professional
Dec 2020 - Dec 2026
Show credentials
Oracle Cloud Data Management 2023
Jul 2023
Oracle Cloud Infrastructure 2023
Jul 2023
Oracle Database SQL Certified
May 2023
Show credentials

Hobbies

  • Photography