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محمد الشعباني, IT Project Manager

محمد الشعباني

IT Project Manager·Suhob integrated computer solutions,

الكويت

ماجستير, International Business

الخبرة العملية

مجموع سنوات الخبرة: 14 سنوات, 8 أشهر

IT Project Manager

يوليو 2024 - حتى الآن

Suhob integrated computer solutions,

شرق، الكويت

يوليو 2024 - حتى الآن

• Managing Multiple IT projects to produce software solutions.
• Follow up with development team, QA team.
• Communicate with Stakeholders.
• Holding meetings with customers if needed.
• Dealing with agile and scrum methodologies including:
◦ Facilitate Sprint Planning Meetings.
◦ Prioritize Backlog using Jira.
◦ Organize sprint review meetings and demos.
◦ Coordinate and track task assignments.
◦ Ensure stakeholders review the work and provide their feedback.
◦ Communicate with vendors if needed.
مجال الشركة:
خدمات تكنولوجيا المعلومات

IT Project Manager

يوليو 2024 - حتى الآن

Suhob Integrated Computer Solutions,

الكويت، الكويت

يوليو 2024 - حتى الآن

▸ Lead delivery of multiple software projects, coordinating cross-functional teams including development, QA, and AWS
DevOps.
▸ Drive Agile/Scrum ceremonies: sprint planning, backlog prioritization (Jira), sprint reviews, demos, and retrospectives.
▸ Act as primary liaison between clients and internal teams, ensuring clear requirements, timely feedback loops, and
stakeholder alignment.
▸ Proactively identify risks and impediments, resolving blockers to maintain velocity and delivery commitments.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
الإدارة

it project manager

مايو 2021 - يوليو 2024

Digital Processing Systems

السالمية، الكويت

مايو 2021 - يوليو 2024

• Managing multimillion USD large scale projects.
• Create project schedules using Microsoft project software and create diagrams using Visio.
• Follow-up the developers and make sure that they are following the customers feedback.
• Working with stakeholders and note down the minutes of meeting to successfully gather & track the requirements.
• Involved in requirement gathering, analysis & solution design.
• Coordinate with BA & Dev teams, Building and maintaining strong relationships with customers and vendors.
• I took Project Management Professional - PMP certificate.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

IT Project Manager

مايو 2021 - يونيو 2024

Digital Processing Systems (DPS),

السالمية، الكويت

مايو 2021 - يونيو 2024

▸ Managed large-scale government and enterprise IT projects end-to-end, from requirements through deployment.
▸ Built and maintained detailed project schedules using Microsoft Project; created process and architecture diagrams in
Visio.
▸ Facilitated requirements-gathering workshops, documented minutes of meetings, and maintained traceability across
deliverables.
▸ Coordinated Business Analysis and Development teams; cultivated strong relationships with customers and third
party vendors.
▸ Delivered key projects for Kuwaits Council of Ministers, Ministry of Education, Ministry of Health, Direct Aid, and
others.
مجال الشركة:
تطوير البرمجيات
الدور الوظيفي:
الإدارة

System Engineer

أكتوبر 2018 - نوفمبر 2020

Abdul Aziz M. T. Alghanim

الكويت، الكويت

أكتوبر 2018 - نوفمبر 2020

▸ Managed and maintained Windows Server environments for government and private-sector clients (MOI, MOJ,
Kuwait University, KISR, Alshaya, Alsayer, ABK, NBK and more), ensuring high availability and performance.
▸ Provided on-site technical support and troubleshooting for Fujitsu server systems; became Certified PrimeQuest
Engineer.
▸ Managed incident lifecycle via ticketing system, achieving consistent SLA compliance.
مجال الشركة:
المطاعم وخدمات الطعام
الدور الوظيفي:
تكنولوجيا المعلومات

Technical Support Engineer

مارس 2017 - سبتمبر 2018

Grand International Company

الكويت، الكويت

مارس 2017 - سبتمبر 2018

• Providing technical support and assistance to customers in the deployment and use of Mitel
IP Telephony solutions.
• Troubleshooting complex technical issues related to IP telephony systems, ensuring prompt
resolution and customer satisfaction.
• Configuring, installing IP telephony systems and related hardware, including switches,
routers, and IP phones.
• I took official technical training for Mitel PBX systems from Mitel provider at Jordan.
مجال الشركة:
خدمات تكنولوجيا المعلومات

Technical Support Engineer

مارس 2017 - سبتمبر 2018

Grand International Company (GIC),

الكويت، الكويت

مارس 2017 - سبتمبر 2018

▸ Deployed, configured, and supported Mitel IP Telephony solutions (PBX, switches, routers, IP phones) for enterprise
clients.
▸ Diagnosed and resolved complex VoIP/IP telephony issues; completed official Mitel PBX certification training in
Jordan.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

IT Support Engineer Intern

مايو 2016 - نوفمبر 2016

24 online

عمان، الأردن

مايو 2016 - نوفمبر 2016

• Provide technical support and assistance to customers.
• Building relationships with customers and vendors.
• Learning different kind of technologies.
مجال الشركة:
خدمات تكنولوجيا المعلومات
الدور الوظيفي:
تكنولوجيا المعلومات

event organizer

فبراير 2011 - نوفمبر 2016

IEEE

عمان، الأردن

فبراير 2011 - نوفمبر 2016

مجال الشركة:
الاستشارات الهندسية العامة
الدور الوظيفي:
الإدارة

Events Organizer

فبراير 2011 - نوفمبر 2016

IEEE

عمان، الأردن

فبراير 2011 - نوفمبر 2016

▸ Organized technical events and seminars, developing leadership, team and community engagement skills.
مجال الشركة:
الاستشارات الهندسية العامة
الدور الوظيفي:
الإدارة

التعليم

Lincoln University

يناير 2026

يناير 2026

ماجستير، International Business

ماليزيا

Lincoln University College

ديسمبر 2024

ديسمبر 2024

ماجستير، Master of Business Administration - MBA, International Business

ماليزيا

University of Jordan

يناير 2017

يناير 2017

بكالوريوس، Bachelor's degree, Computer Engineering

الأردن

University of Jordan

يناير 2017

يناير 2017

بكالوريوس، Computer Engineering

الأردن

Skills

Cloud Computing
Expert
Cloud Computing
Expert
Oracle SQL
Expert
Oracle SQL
Expert
MS Project
Expert
MS Project
Expert
Project Management
Expert
Project Management
Expert
Windows Server Administration
Expert
Windows Server Administration
Expert
project supervision
Intermediate
project supervision
Intermediate
mep
Beginner
mep
Beginner
Marketing Management
Intermediate
Marketing Management
Intermediate
pc networking
Intermediate
pc networking
Intermediate
servers
Intermediate
servers
Intermediate
manual testing
Intermediate
manual testing
Intermediate
Web Project Management
Expert
Web Project Management
Expert
Market Research
Intermediate
Market Research
Intermediate
Materials
Intermediate
Materials
Intermediate
Marketing Strategy
Intermediate
Marketing Strategy
Intermediate
Problem Solving
Expert
Problem Solving
Expert
COMPUTER ENGINEERING
Intermediate
COMPUTER ENGINEERING
Intermediate
INFORMATION TECHNOLOGY
Intermediate
INFORMATION TECHNOLOGY
Intermediate
ORACLE SQL DEVELOPER
Intermediate
ORACLE SQL DEVELOPER
Intermediate
CLOUD INFRASTRUCTURE
Intermediate
CLOUD INFRASTRUCTURE
Intermediate
SCRUM SOFTWARE DEVELOPMENT
Intermediate
SCRUM SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
SOFTWARE DEVELOPMENT
Intermediate
AGILE METHODOLOGY
Intermediate
AGILE METHODOLOGY
Intermediate
COMPUTER HARDWARE
Intermediate
COMPUTER HARDWARE
Intermediate
system administration
Intermediate
system administration
Intermediate
procurement
Intermediate
procurement
Intermediate
operation
Intermediate
operation
Intermediate
team management
Intermediate
team management
Intermediate
web development
Intermediate
web development
Intermediate
Digital Marketing
Intermediate
Digital Marketing
Intermediate
Marketing
Beginner
Marketing
Beginner
Negotiation
Intermediate
Negotiation
Intermediate
C (PROGRAMMING LANGUAGE)
Expert
C (PROGRAMMING LANGUAGE)
Expert
PRIVATE BRANCH EXCHANGE (PBX)
Expert
PRIVATE BRANCH EXCHANGE (PBX)
Expert
MANAGEMENT
Expert
MANAGEMENT
Expert
MICROSOFT WINDOWS
Expert
MICROSOFT WINDOWS
Expert
SCALE (MAP)
Expert
SCALE (MAP)
Expert
TECHNICAL SUPPORT
Expert
TECHNICAL SUPPORT
Expert
TELEPHONY
Expert
TELEPHONY
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
TROUBLESHOOTING (PROBLEM SOLVING)
Expert
Creativity
Expert
Creativity
Expert
Team working
Expert
Team working
Expert
Leadership
Intermediate
Leadership
Intermediate
Active listening
Intermediate
Active listening
Intermediate
Problem-solving
Expert
Problem-solving
Expert
Graphic design
Intermediate
Graphic design
Intermediate
teamwork
Expert
teamwork
Expert
agile project management
Intermediate
agile project management
Intermediate
planning
Intermediate
planning
Intermediate
software project management
Intermediate
software project management
Intermediate
program management
Beginner
program management
Beginner
site supervision
Intermediate
site supervision
Intermediate
supervising
Intermediate
supervising
Intermediate
pmo
Intermediate
pmo
Intermediate
programming
Intermediate
programming
Intermediate
ms project
Intermediate
ms project
Intermediate
project execution
Intermediate
project execution
Intermediate
project planning
Intermediate
project planning
Intermediate
project work
Expert
project work
Expert
architectural design
Beginner
architectural design
Beginner
project estimation
Beginner
project estimation
Beginner
Cloud engineer
Beginner
Cloud engineer
Beginner
computer hardware troubleshooting
Intermediate
computer hardware troubleshooting
Intermediate
windows server
Expert
windows server
Expert
sql
Intermediate
sql
Intermediate
telecommunications
Beginner
telecommunications
Beginner
service delivery
Intermediate
service delivery
Intermediate
hardware
Intermediate
hardware
Intermediate
web design
Beginner
web design
Beginner
Supply Chain Management
Intermediate
Supply Chain Management
Intermediate
Order
Intermediate
Order
Intermediate
AMAZON WEB SERVICES
Intermediate
AMAZON WEB SERVICES
Intermediate
CERTIFIED SCRUM MASTER
Intermediate
CERTIFIED SCRUM MASTER
Intermediate
IT INFRASTRUCTURE
Intermediate
IT INFRASTRUCTURE
Intermediate
PRODUCT MANAGEMENT
Intermediate
PRODUCT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
PROJECT MANAGEMENT
Intermediate
Cloud Computing
Expert
Cloud Computing
Expert
Oracle SQL
Expert
Oracle SQL
Expert
Windows Server Administration
Expert
Windows Server Administration
Expert

اللغات

العربية
اللغة الأم
الانجليزية
متمرّس

العضويات

PMI

Project managment

December 2020

Kuwait Society of Engineers

عضو معتمد من جمعية المهندسين الكويتية بعضوية سارية المفعول

January 2018

التدريب و الشهادات

الشهادات
Azure Cloud (Coursework)
as
Certified PrimeQuest Engineer
Six Sigma Yellow Belt Certified
Scrum Fundamentals Certified (SFC™)
Oracle Database SQL Certified Associate
Oracle Cloud Data Management Foundations
Oracle Cloud Infrastructure Foundations
Project Management Professional (PMP)®
PMP - Project Management Professional
Dec 2020 - Dec 2026
عرض الشهادات
Oracle Cloud Data Management 2023
Jul 2023
Oracle Cloud Infrastructure 2023
Jul 2023
Oracle Database SQL Certified
May 2023
عرض الشهادات

الهوايات

  • Photography