Customer Service Executive – English & Arabic( medical)
AXA gulf
Total des années d'expérience :9 years, 1 Mois
handling customers complain and request and following on customer requests following up for medications approvals and payments dispatch updating the customer data base maintains and excellent level of customer service with the clients and providing approvals for medications and providing assistance a guideline related queries
Worked customer service rep. at Convenience Arabia & tasks included :
ü Handling cash drawer
ü Handling customers complains
ü Handling end of day transactions & the closing of the day
Welcoming the patients and reserve the wanted tests in the prescription and inform the patient about the date of the result and the price of the tests and collect the money
Bachelor of commerce: (Zagazig University) Department: Accounting. English section Grade: good