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Mohammad ammar, Customer Service Executive – English & Arabic( medical)

Mohammad ammar

Customer Service Executive – English & Arabic( medical)

AXA gulf

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, accounting
Experience
9 years, 1 Months

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Work Experience

Total years of experience :9 years, 1 Months

Customer Service Executive – English & Arabic( medical) at AXA gulf
  • United Arab Emirates - Dubai
  • My current job since June 2016

handling customers complain and request and following on customer requests following up for medications approvals and payments dispatch updating the customer data base maintains and excellent level of customer service with the clients and providing approvals for medications and providing assistance a guideline related queries

customer service repsentative at Convenience Arabia
  • United Arab Emirates - Abu Dhabi
  • May 2014 to March 2015

Worked customer service rep. at Convenience Arabia & tasks included :
ü Handling cash drawer
ü Handling customers complains
ü Handling end of day transactions & the closing of the day

موظف استقبال عملاء ومسئول خزينه at الشركه المتحده للمعامل الطبيه
  • Egypt
  • February 2014 to May 2014

Welcoming the patients and reserve the wanted tests in the prescription and inform the patient about the date of the result and the price of the tests and collect the money

Education

Bachelor's degree, accounting
  • at zagazig university
  • May 2012

 Bachelor of commerce: (Zagazig University)  Department: Accounting. English section  Grade: good

Specialties & Skills

E commerce
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QuickBooks
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Peachtree
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Accounting
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Customer Service
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quickbooks
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peachtree
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MS.office
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electronic archiving
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 Electronic archiving skills
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customer service skills
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Languages

English
Expert
Arabic
Expert

Training and Certifications

 Education Development Universities (Training)
Training Institute:
New Horizons
Date Attended:
February 2011
Duration:
210 hours
self development skills (Training)
Training Institute:
green academy
Date Attended:
July 2013
 Professional financial accountant diploma (Training)
Training Institute:
syndicate of commercial profession
Date Attended:
March 2011
Electronic _accounting (Training)
Training Institute:
green academy
Date Attended:
July 2011
Advanced business English course (Training)
Training Institute:
green academy
Date Attended:
July 2013
 Education Development Universities(EDU) (Training)
Training Institute:
New Horizons
Date Attended:
February 2011
Duration:
210 hours
 Education Development Universities (Training)
Training Institute:
New Horizons
Date Attended:
February 2011
Duration:
210 hours
 Education Development Universities (Training)
Training Institute:
New Horizons
Date Attended:
February 2011
Duration:
210 hours
 Education Development Universities (Training)
Training Institute:
New Horizons
Date Attended:
February 2011
Duration:
210 hours
 Education Development Universities (Training)
Training Institute:
New Horizons
Date Attended:
February 2011
Duration:
210 hours
Advanced business English course (Training)
Training Institute:
green academy
Date Attended:
July 2013
 Professional financial accountant diploma (Certificate)
Date Attended:
May 2013
Valid Until:
October 2013
 Education Development Universities(EDU) (Training)
Training Institute:
new horizons
Date Attended:
August 2012
Duration:
210 hours
 Education Development Universities (Training)
Training Institute:
New Horizons
Date Attended:
February 2011
Duration:
210 hours

Hobbies

  • reading
  • reading
  • surfing the web - travelling - reading
  • reading - travelling - surfing the web
  • surfing the web
  • travelling
  • coin collecting
  • reading
  • surfing the web
  • reading
  • reading
  • travelling
  • reading
  • travelling
  • surfing the web
  • reading
  • reading
  • reading
  • surfing the web