tour guide free lance
Travco travel, Misr travel, Wings tours, Highway travel.
Total years of experience :23 years, 6 Months
• Conducted and planned activities and itineraries.
• Guided Visitors in historical monuments, museums and famous spots.
• Monitored visitors’ activities in order to ensure maintenance of tour regulations and practices.
• Answered visitors’ queries regarding importance and significance of various tourist spot.
• Led discovery walks and coordinated the Talks and Tours program.
• Met with local councils about national park sustainability projects.
• Oversaw the development of promotional material.
• Prepared reports, marketing material and correspondence.
• Plan and sell transportation, accommodations, insurance and other travel services
• Cooperate with clients to determine their needs and advise them appropriate destination,
modes of transportation, travel dates, costs and accommodations
• Provide relevant information, brochures and publications (guides, local customs, maps,
regulations, events etc) to travelers
• Book transportation, make hotel reservations and collect payment/fees
• Use promotional techniques and prepare promotional materials to sell itinerary tour packages
• Deal with occurring travel problems, complaints or refunds
• Network with tour operators
• Maintain statistical and financial records
• Meet profit and sales targets
• Coordinated activities by scheduling work assignments, setting priorities, and directing
the work of subordinate employees.
• Evaluated and verified employee performance through the review of completed work
assignments and work techniques.
• Identified staff development and training needs and ensured that training is obtained.
• Ensured proper labor relations and conditions of employment are maintained.
Maintained records, prepared reports, and composed correspondence relative to the work.
• Planed, organized, directed, and controlled the work activities of the warehouse.
• Determined items and quantities of stock to be purchased and maintained.
• Controlled the disbursement of supplies and material through directing the posting of
inventory control cards or automated systems.
• Inspects items as to quality and quantity against freight documents.
• Resolved discrepancies in requisitions, purchase orders, and delivery reports by
contacting vendors or requesters.
• Stocked materials according to a prescribed inventory system.
• Directed the maintenance and operation of gas, electric, or hand operated stores equipment
• Established standards and methods for packaging and storing supplies and materials.
• Estimated cost and assigned account codes to items purchased.
• Unloaded materials from trucks by hand or with hand operated or motorized equipment.
• Maintained catalogs of available stock items.
• Prepared and filed complaints on unsatisfactory shipments.
• Selected, administered, and documented progressive and corrective disciplinary measures.
• Attended meetings with vendors and suppliers.
• Decided how many holidays to sell each season and the resorts/destinations to use.
• Visited resorts to ascertain accommodation quality and suitability.
• Liaised with coach operators, airlines, hoteliers and resort representative.
• Agreeing service levels, contracts and costs.
• Confirming customer names with airlines/hotels.
• Collected, evaluated and responded (as appropriate) to customer feedback.
• Using market research information to guide decisions.
• Produced brochures and Internet-based information.
• Provided pricing information.
• Marketing holidays to clients via travel agents, websites, brochures and television advertising.
• Handled bookings, invoicing and issuing of tickets.
• Predicted profits or number of bookings.
