Senior Sales Executive
That's Living
Total years of experience :14 years, 11 Months
• Cultivating solid relationships with major customers to ensure a continuous flow of sales revenue.
• Identifying promising prospects through cold-calling, networking, and customer referrals.
• Ensuring that all sales administration and customer service activities run smoothly.
• Providing overall guidance to newly-recruited Sales Representatives.
• Maintaining accurate records of the total number of sales made, potential and existing customers, as well as sales employee performance evaluations.
• Assisting newly-recruited or less experienced Sales Representatives in answering technical questions posed by customers.
• Analyzing sales metrics to determine whether current sales strategies are effective.
• Conducting in-depth research on competitors' products, pricing, and market success to gain insight into customer preferences and interests.
Job Duties:
• Listening to customer requirements and presenting appropriately to make a sale.
• Maintaining and developing relationship with existing customers in person and via telephone calls and emails.
• Responding to incoming email and phone enquiries.
• Acting as a contact between a company and its existing and potential markets.
• Negotiating the terms of an agreement and closing sales.
• Negotiating on price, costs, delivery, and specification with customers.
• Challenging any objection with a view to getting the customer to by.
• Advising on forthcoming product developments and discussing special promotion.
• Liaising with suppliers to check the progress of existing orders.
• Checking the quantities of goods on display and in stock.
• Recording sales and order information and sending copies to the sales office, or entering figures into a computer system.
• Gaining a clear understanding of customer businesses and requirements.
• Making accurate, rapid cost calculations and providing customers with quotations.
• Attending team meeting and sharing best practice with sales manager & colleagues
• Identify innovative method of promoting company and its services to client.
• Keeping abreast of what competitors are doing.
• To ensure that all quotations are followed up with decision maker.
• Monitoring product, services behavior (customer reactions) and handling customer complaints, if any.
• Set realization turnover targets, know how to reach turnover targets and ensure that they are reached.
• Follow up for collection payment.
• Follow up outside sales when needed.
• Maintaining and developing relationships with existing customers in person and via telephone calls and emails.
• negotiating on price, costs, delivery and specifications with buyers and managers and challenging any objections with a view to getting the customer to buy;
• checking quantities of goods on display and in stock and recording sales and order information and sending copies to the sales office, or entering into a computer system
• Reviewing your own sales performance, aiming to meet or exceed targets and gaining a clear understanding of customers' businesses and requirements.
• making accurate, rapid cost calculations and providing customers with quotations and feeding future buying trends back to employers;
Diploma degree in Business Administration -Damascus University.2007