it solutions delivery manager
IBM
Total years of experience :16 years, 4 Months
IT Delivery Manager, IBM, India
As an experienced IT Delivery Manager with strong software development and deliveries, my dedication to excellence, commitment, problem solving mindset, and continuous learning make me a valuable assets in any technology focused team. Experienced in Healthcare and Banking payments domains.
Senior Project Manager
IBM India Private Limited, India | March 2020 - Present
Project: Sales Portal, ASO, ID Card, Stepwise
Sales Portal application deals with healthcare and provides solution for enrollments, renewal and conversion of plans (health, dental, prescription, vision) for small or large groups, individual markets through online application as well as batch process which process systematically. ASO application takes care billing and invoice of group enrolled in plans. ID Card application is responsible of generating ID Card of members enrolled under plans.
Role and Responsibility:
Project Management Proficiencies:
• Working as a Techno-Functional Senior Project Manager.
• Managing multiple complex projects, e.g. Sales portal, ASO, ID card, Stepwise etc.
• Project Planning, estimating, forecasting, resourcing, executing and delivering.
• Hosting requirement discussion and meetings with business and other stakeholders and review BRD - business requirement document.
• Organizing project team members to ensure communication and understanding of business needs, deadlines, assignments and objectives.
• Managing project costs, schedules, and quality by overseeing deliverables.
• Manage project through IBM Clear Quest process - Create work request and planning, add commitments and deliverables, follow up with SQA, Business and other stakeholders for sign off.
• Project forecasting - creating and updating project forecast sheet and make sure cost and budgets are under control. Share invoice to client every month.
• Project planning - creating and updating project planning sheet and map resources with work requests and deadline and keep updating with progress.
• Creating metrics sheet and providing regular project status to IBM and client.
• Weekly and monthly presentation to client on project progress.
• Participate in BRD/TRD/DOU review, Test cases review, Code review, and SIT/UAT test results review meetings.
• Handling communication with senior managements and all stakeholders.
• Involved in staff recruitment, training and development and mentoring team.
• Outstanding leadership, mentoring team skills
Technical Proficiencies:
• Experienced in Java, J2ee, spring boot, Micro services, Web Service, EJB 3.0, JPA, AWS Services, JAXB, XML, XSL, Postgres, Mongo, JSON, Tomcat,
• Tools - IBM RAD, SVN, Jenkins, DB2 Developer, TOAD, Clear Quest, Postman, Confluence, Jira, Jenkins.
• AWS Cloud services: ECS, S3, Lambda,
Senior Technical Leader - USA Onsite assignment
IBM USA | Dec 2013 - Mar 2020
Project: Sales Portal
Client - Horizon BCBS of New Jersey
Role and Responsibility:
• Involved in interaction with Client to gather requirements.
• Understand business needs, requirement analysis and converting client requirement into high level design strategy.
• Involved in estimation of time management for project Approval of high-level design documents from clients and creating the design documents again with client’s approval is also his primary job.
• Helping team and mentoring to new entrants on design/development/testing of the application.
• Involved in the development and maintenance of the application.
• Effective communication between the project team and the customer. Provide day to day direction to the project team and regular project status to the customer.
• Translating customer requirements into formal requirements and design documents, establish specific solutions, and leading the efforts including programming and testing that culminate in client acceptance of the results.
• Involved in support activities - Incident management, Production issues, Systematic soft conversion run, and other application specific support activities.
Skills used: Core Java, EJB, JPA, Servlet, JSP, Hibernate, JavaScript, XML, WebSphere, DB2.
Project: Small Group Enrollment and Maintenance
Client: HORIZON BCBSNJ, NJ, USA.
Designation: Senior System Engineer
Duration: Oct 2011 to Nov 2013
Role and Responsibility:
• Requirement gathering, analysis, requirements clarifications and estimation.
• Project designing, preparing technical documents, Coding, and unit testing.
• Production issues troubleshooting, support and incidents monitoring.
• Supported SQA team and Business users for SIT or UAT testing.
• Co-ordinate with DBA, System Engineering, Network team to resolve any issues.
• Mentored new resources.
Skills used: Core Java, EJB, Servlet, JSP, Struts1.1, Hibernate, JavaScript, XML, WebSphere, DB2.
Project: Bondi (Supply chain management)
Client: CISCO Inc.
Designation: Software Engineer
Duration: Aug 2010 to Sept 2011
Description: It is a B2B - Business to Business application that gives the facility to cisco partners to validate cisco products, check the configurations available, and place the order of selected item/s. It’s a web based enterprise application that runs on heterogeneous networks and accepts partner requests in xml format, process and response
accordingly in xml format only. B2B has bunch of application for specific purpose and I was the part of Order management tools (Bondi) developments, enhancements and support.
Role and Responsibility:
• Involve in development for Order management system application - Bondi
• Worked with Requirement analysis, designing and preparing FSD and TFD documents.
• Application performance optimizations and database tuning for Order management project.
• Xml request and response writing for inter-servers’ communication.
• Implemented Java/J2ee, Struts, hibernate codes into project and ensure that development is performed as per requirements.
• Work with database changes like views, trigger, procedures and DML statements.
• Unit testing and prepare test cases.
Skills used - Java, Servlet, JSP, Struts, Hibernate, XML, XSL, Oracle10g, WebSphere, DHTML etc.
Project: TransNox
Client: GCA, Sigue, Western Union
Designation: Software Developer
Duration: July 2007 to Aug 2010
Description: TransNox is a framework of the organisation that is used to build three types of products for the clients. These products are - KioskPASS, CounterPASS, WebPASS. These products are deployed for AFK (Self Assisted
Kiosk), WS (Workstation) and Web application respectively. TSYS delivers financial solutions and services to the financial institutions like Banks, Merchants etc. TransNox framework consists of GluOn (Client browser), RuleNox (Business Rule), SupportNox (Displaying Reports) tools for developing financial services such as ATM. Money Transfer, Bill Payment, Money Order, Check Cashing etc.
Role and Responsibility:
• Java classes, designing Jsp pages using tag libraries, display: table tag libraries and writing XML and XSL files to transfer date between servers.
• Test scripts and test cases, prepared test suits using Junit and execute on maven sites.
• Co-ordinated with Team Lead and Project Manager to get requirements and deliver products on time.
• Prepared development document and design application flow charts.
• Wrote different types of reports for transactions and services.
• Production support for clients - GCA, Sigue, Western union.
Skills used: Core Java, Servlet, JSP, Struts1.1, Hibernate, JavaScript, HTML, XML, XSL, XSLT, XSD, Ajax, Company made framework (GluOn - Web browser, SupportNox, Xchisel, TransNox-framework), Tomcat6, Oracle10g etc.
Post graduate degree completed in 2007 with First class.
Bachelor in Information Technologies completed with First Class.