Mohammad Atif Ansari

Driving the day-to-day and periodic operational process of Cisco business.
Processing Order as Per the PO from the customer.
Supporting the team and sales force on a daily basis with their queries
Establish and coordinate operational links between all company department teams that are required to support sales process and target achievement.
Ensure compliance of both Cisco & Logicom distribution Organizational procedures.
Virtual management of the Cisco inventory in Logicom Distribution by ensuring proper allocations and billing of orders
Responding to sales queries via phone, e-mail and in writing.
Controlling aged inventory, stock rotation, communicating with vendor customer service and management
Ensure that the right quantity of Products delivered at the right time.
Allocating ex-stocks with FIFO method
Preparing documents for export and local shipments (Documents such as commercial invoice, delivery advice & transfer of ownership)
Working in ERP based solution called Navison. Receiving / invoicing stocks in the system & updating DDR reports etc.
Provide support for supply and demand activities, such as inventory capacity planning, order fulfilment and order transfers in system.

Handling day to day store operations.
Customer service.
Responsible for the store profitability
Helping customers to solve their problems.
Preparing daily sales report and stock report.
Managing operational activities.

2) Worked as a Customer or Care Executive for Delta One Mall Management (Centre One Mall
Mumbai).


Roles and Responsibilities.

Impacting customer Satisfaction through personal interaction and monitoring services while on duty.
Identifying opportunities for improving customer satisfaction through feedback and getting it to the Management.
Take appropriate action incase of customer complaints and informs the MOD immediately.
Take care of Physically challenged customers and VIP customers while on shift.
Maintain records for key Vendors for continuous evaluation based on delivery, quality and costs.
Maintain Sales Records of Mall Partners.
Reviewing Vendor performance and informing MOD for taking corrective actions to ensure timeliness and quality of supplies.
To ensure the ambience of the area of assigned in relation to Air conditioning, Music, cleanliness, events, security are taken care

3) Worked as Sales Consultant for Country Club India Ltd

Roles and Responsibilitie

Collecting Leads From the Telecallers, & Meeting the Clients.
Calling Customers, fixing the right time for appointment.
Offering the membership product from the range of products.
Following up with the customers for closer