Core Network Switch Engineer
zain
Total years of experience :12 years, 4 Months
Data Center server installation and maintenance (RADIUS, Mail Server, PBX, Databases ... etc.)
Local Network administration (including LAN and Local VoIP Network)
writing bash/perl/VB scripts in order to fix some issues, automate some statistics/Logs related to both WiMAX Network and WiFi Network.
Respond to Network outages.
Responsible for maintaining the documentation, trouble reports and serviceability of all
networking hardware and software.
Use of NMS systems to detect and respond to Business and SOHO customer and basestations
connectivity issues, as well as possible use of remote notification systems
Responsible for configuring WiMAX BSs, Microwave units, WiFi CAUs and other network
infrastructure.
Writing some helpful bash scripts to add more accuracy and to speed up my work.
Respond to any such issues by ensuring customer care is promptly notified.
Respond to any such issues by ensuring customer care is promptly notified.
Respond to Network outages.
Responsible for maintaining the documentation, trouble reports and serviceability of all
networking hardware and software.
Use of NMS systems to detect and respond to customer and base-stations connectivity
issues, as well as possible use of remote notification systems
Responsible for provisioning and commissioning WiMAX network infrastructure
Answer Technical and Commercial calls professionally.
Handle and resolve customer complaints.
Identify and escalate priority issues.
Complete call logs, produce call reports.