Senior Sales Engineer
JOHNSON CONTROLS
Total years of experience :14 years, 2 Months
1- Johnson Controls. YORK (2014- present): Working as Sr. SALES & TECHNICAL SUPPORT ENGINEER for HVAC Equipment.
•Owns and directs long term customer relationships/partnerships and fully responsible for customer satisfaction through executing the sales process.
•Seeks out, qualifies and closes large & more technically complex new sales opportunities, with a specific focus on new business growth.
•Demonstrates expertise knowledge of the competitor’s business strategies, products and services and leverages that favorably to differentiate carrier from them.
•Demonstrates leadership through setting technical trends and defining industry benchmarks. Introduces new approaches & best practices to differentiate carrier in the market.
•Creates competitive, high quality and timely estimates, bids, proposals, and cost/benefit analysis. Ensures that new proposals and bids are compliant with carrier standards & expectations prior to customer presentation. Owns final negotiations on value and impact to the customer’s business in order to close the sale.
•Responsible for optimizing terms & conditions that impact Accounts Receivable and assure full compliance with financial standards.
•Leads cross teams to pro-actively drive a large and more complex sales process.
• Effectively with the broader carrier organization to promote customer satisfaction whilst respecting carrier strategies, processes and tools.
•Participates as an industry leader in professional organizations and appropriate trade shows.
•Acts as a mentor for Sales Executives & (Senior) Sales representatives within area / region.
•Participates as an industry leader in professional organizations and appropriate trade shows.
•Monitor competitors, market conditions and Service development.
• Key account for ARAMCO, SABIC, SCECO affiliates, , in eastern province mainly and Saudi Arabia
• Support all our engineers in the same team as technical support and I try with them to develop the relation with customers by (specifications, status, compliance, and all demands)depend for the end user and contractors.
2- Heating and Air Conditioning Enterprises Co. HACE (MAY 2012- October 2014): Working as SALES & TECHNICAL SUPPORT ENGINEER for HVAC Equipment.
My duties and responsibilities include but not limited to:
• Developing Sales and after sales strategies and plans at KSA.
• Following up direct sales, after sales and marketing activities of HVAC Equipment (AC units, Air devices, and pre insulated pipe) in ARAMCO, SABIC affiliates, , in eastern province mainly and Saudi Arabia and KSA regions to maintain healthy relationship with them.
• Generating new sales accounts through visiting and building relationships with contractors
• Take all steps needed to maximize revenue and follow up to ensure customer satisfaction.
• Ensure delivery of all managed services such installations, maintenance within cost and agreed quality.
• Contact Pearson for ARAMCO also for the baggiest companies in eastern province
• Quote the projects: prepare cost study (quotations).
• Projects management.
3- PETRA ENGINEERING INDUSTIES Co. (2010 - April 2012): Working in JORDAN as TECHNICAL SUPPORT ENGINEER For (HVAC Equipment)
My duties and responsibilities include:
• Preparing Quotations, , Acknowledgements, Technical proposals,
• Investigate, track and manage projects for selected customers.
• Support & follow up the delivery of goods coordination Logistics Departments.
• Coordinating between service department and sales engineers for commissioning, training and maintenance.
• Sales Coordinator for sales engineer in Saudi Arabia
• K.S.A studies department for eastern Province: technical support engineer for sales engineers in Saudi Arabia
• Almost of my work for ARAMCO as a technical support
• Study the projects (specifications, status, compliance, and all demands.)
• Quote the projects: prepare cost study (quotations).
• Inquiry: make the technical submittal include all selections needed for all equipment in units.
• Order: prepare production order to start manufacture the units and make sure all production department work as production schedule.
• Shipment: make sure all invoices and conformity ready to start shipment management.
• After sales: keep in touch with sales about installations and spare parts issues.
• Accompany delegations: make seminars for company and our products.
• Sales engineer for some projects in some country