Customer Service Manager
Actimizer
مجموع سنوات الخبرة :5 years, 5 أشهر
- Handling all support cases from different clients.
- Understanding the sales pitch and willing to do the sales meetings.
- Business developing by joining the largest business network (BNI).
- Create business relation with potential partners
• Meeting with suppliers for electronics products.
• Following new line-up and dealing for bundles
• Creating offers and deals
• Updating website contents (specs, prices……)
• Making the PO (purchase orders) for the customers
• Working on sliders and banners and marketing campaigns.
Support all promoters to achieve the target in each store.
Follow up with the management for training and meeting with promoters.
SMR For IPG section (imaging and printing group) in stores
Mall of the emirates, Ibn Battuta mall….Dubai-UAE.
explain the specs to customers and convince them to buy the product.
Trouble- shooting network problems (server & clients)
Downloading new software to all PCs
Solve all POS problems - printers & faxes....