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Mohammad Boulad, Regional Brand Manager

Mohammad Boulad

Regional Brand Manager·Dhifaf Baghdad Cosmetics Centre Company - Regional Office

Jordan

Bachelor's degree, English Studies

Work experience

Total years of experience: 12 years, 4 months

Regional Brand Manager

June 2017 - February 2023

Dhifaf Baghdad Cosmetics Centre Company - Regional Office

Amman, Jordan

June 2017 - February 2023

Analysis of sales forecasts and relevant financial and reporting on products sales.

Communicate and negotiate with suppliers and vendors to generate more profitable sales.

Create an effective communication strategy.

Update product prices to align with the company's long term goals.

Handling and analysing spreadsheets and graphs.

Monitor products distribution and consumer reactions.

oversee new and ongoing marketing & advertising activities.

reporting to suppliers and CEO's.

Demand planning.

Initiate and handle payments.

Supervise brands performances.

Coordinate logistics processes.
Company industry:
Retail & Wholesale
Job role:
Beauty and Fashion

Establishment Coordinator

September 2012 - September 2013

M. H. Alshaya Company

Al Farawaniyah, Kuwait

I found this job using Bayt.com

September 2012 - September 2013

·       Ensure guest satisfaction using all possible resources and solutions for the services provided.

·       Managing the visitors service team.

·       Provides in-class and OJT for all staff across all departments as planned and whenever the business requires doing so.

·       Vacations and schedules planning for my team.

·       Submitting reports on weekly and monthly basis.

·       Ensuring brand integrity and high standard of customer service including quality assurance, loss prevention is achieved at all times.

·       Ensuring the work environment is healthy and positive and the staff are suitably recruited and given all the required orientations, product and services knowledge.

·       Through weekly and monthly meetings with the management, reviewing the results and making decisions on corrective actions.

·       Cultivating a proactive partnership with sponsors, investors, financial institutions and governmental institutions and developing, establishing strong relationships with mall managements and external marketing teams and agencies.
Company industry:
Entertainment
Job role:
Customer Service and Call Center

Customer Service Representative

June 2011 - August 2012

Tamdeen Group

Al Farawaniyah, Kuwait

I found this job using Bayt.com

June 2011 - August 2012

·       Involved in marketing responsibilities by checking blogs, posts, reviews and articles regarding customers’ experience, reactions and feelings through their shopping visits or dining experiences.

·        Attending all tenants’ requests and guiding shoppers to their desired locations.

Helping events management teams in establishing all required materials such as, Billboards, Posters, Flyers, Coupons and arranging the exhibition or the event design as shown in the planogram
Company industry:
Facilities & Property Management
Job role:
Customer Service and Call Center

Customer Service

June 2008 - May 2011

crowne plaza hotel

Al Farawaniyah, Kuwait

I found this job using Bayt.com

June 2008 - May 2011

·       Make sure the provisions of day to day SPA reception are maintained.

·       Gathering database and encouraging telemarketers to initiate calls, gather records and invite all customers to enjoy a free visit. And record customer’s feedbacks, suggestions, and reactions.

·       Encouraging, motivating and driving sales team to execute plans by providing incentives, commissions and on spot rewards for sales achievements and transactions.

·       Finding in spot solutions to close business and sales deals to achieve goals and targets before deadlines or within the proposed timeframe.

·       Suggesting the creation of several SPA promotional packages for upcoming national and international ceremonies and holidays.

·       Gathering work related information from cross functional teams and taking actions to implement it.
Company industry:
Hospitality & Accomodation
Job role:
Hospitality and Tourism

Receptionist

February 2007 - April 2008

AL Nawadi Holding Company

Al Kuwait, Kuwait

February 2007 - April 2008

·       Perform all reception duties in a professional manner and in accordance to SPA policies.

·       Receive, direct and rely telephone calls and direct messages.

·       Promoting SPA Services and memberships to new and existing clients.

Setting appointments and reservations into the software and making sure the accuracy of inserted data
Company industry:
Sports & Outdoor Activities
Job role:
Hospitality and Tourism

Education

Arab Open University - Jordan

January 2023

January 2023

Bachelor's degree, English Studies

Jordan

GPA (point): 3.59 out of 4

GPA (point): 3.59 out of 4

I have completed the study plan and have been able to contribute to many important initiatives.
View attachment

Skills

Customer Care
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Customer Care
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Personal Assistant
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Personal Assistant
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Logistics
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Logistics
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Brand Loyalty
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Brand Loyalty
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Purchasing
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Purchasing
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Law
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Law
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ERP System SAP
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ERP System SAP
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Microsoft Office
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Microsoft Office
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office management
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office management
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marketing
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marketing
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order
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order
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office administration
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office administration
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user assistance
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user assistance
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logistics planning
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logistics planning
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logistics
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logistics
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warehousing operations
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warehousing operations
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Secretary
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Secretary
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Training
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Training
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Brand Management
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Brand Management
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Effective Communication
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Effective Communication
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Supply Chain
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Supply Chain
Expert
marketing assistance
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marketing assistance
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supervising
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supervising
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logistics management
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logistics management
Expert
microsoft powerpoint
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microsoft powerpoint
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materials
Expert
materials
Expert
negotiation
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negotiation
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supply chain management
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supply chain management
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telephone support
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telephone support
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personal service
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personal service
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typing
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typing
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service desk
Expert
service desk
Expert
teamwork
Expert
teamwork
Expert
operation
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operation
Expert
office work
Expert
office work
Expert
purchasing
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purchasing
Expert
sales representatives
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sales representatives
Expert
Legal Research
Expert
Legal Research
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Legal Writing
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Legal Writing
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Legal Advice
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Legal Advice
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Customer Service
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Customer Service
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Management
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Management
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Administration
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Administration
Expert
Legal Support
Expert
Legal Support
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Legal Affairs
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Legal Affairs
Expert
Education
Expert
Education
Expert
Teaching
Expert
Teaching
Expert
Teaching English
Expert
Teaching English
Expert
Science
Expert
Science
Expert
English
Expert
English
Expert
Teaching Skills
Expert
Teaching Skills
Expert
Sales
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Sales
Expert

Social profiles

Personal Website
Personal Website
el7elo.piczo.com

Facebook
Facebook
facebook.com/Boulad Aziz Mohammad Issam

X
X
twitter.com/Mohammadbo12366

Instagram
Instagram
instagram.com/gilbertgoseph

Languages

Arabic
Native Speaker
English
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Training and Certifications

Certifications
Certificate of Completion
Jan 2013
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Special Achievement
Jan 2011
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Work Experience
Jun 2011
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Work Experience
Jul 2013
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Work experience letters
Sep 2011
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Special Achievement
Oct 2010
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Hobbies

  • Sports in general